Store Manager - Famous Footwear
About the role
To us, famous isn’t about standing out in the crowd. It’s about feeling good where you stand right now. Famous Footwear is your place for athletic, fashion and casual shoes for the whole family from hundreds of name brands. As a full-time Store Manager, you are passionate about serving your community by providing the best shoe store experience for the whole family.
Responsibilities
Challenge yourself and lead your store team to meet and exceed Talent, Culture, and Operational responsibilities of your role.
Create an in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company.
Stay up to date on trends and educate your team to do the same.
Love shoes and help every person who enters your store experience a little bit of that Famous Feeling.
Inspire the team with integrity and drive, fostering a culture centered on customer relationships, operational excellence, and flawless delivery of both.
Dedicate time to develop internal talent by assessing associates’ strengths and opportunities, motivating new levels of greatness by modeling the selling behaviors and infusing coaching moments to power our Customer Connection.
Seek out and network with exceptional external talent, investing time, effort, and resources in developing strong succession plans for leadership roles within the store.
Hire individuals passionate about creating top-notch customer experiences driven by attentiveness to service and determination to sell.
Own retail operations, balancing associate availability, peak times, and seasonal demands to keep your team equipped to deliver exceptional service.
Leverage insights to deliver results, driving sales with purpose and determination, utilizing insights from business analysis and observations to refine strategies and enhance results.
Create a work and team environment where diversity and inclusivity are valued as our team superpower, ensuring each associate feels included and respected.
Set a winning example for others to follow, promoting team engagement in fresh and exciting ways.
Requirements
A High School Diploma/GED.
1-5 years of retail store management experience, specialty retail preferred.
Builds constructive and effective relationships within store teams.
Demonstrates an ability to set objectives and goals and organize work appropriately to meet and exceed goals.
Displays an ability to lead, manage, motivate, and communicate positively with store Associates at all levels.
Exercises independent judgment and discretion, partnering with Territory Sales Manager as needed.
Displays cognitive skills, including problem analysis, decision making, financial and quantitative analysis.
Demonstrates expertise and proven ability to lead general retail practices and procedures.
Works a flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours.
Has basic computer skills.
Qualifications
Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques.
Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
Ability to be mobile on the sales floor for extended periods of time.
Skills
Leadership
Customer Service
Team Management
Trend Awareness
Product Knowledge
Training and Coaching
Problem Solving
Financial Analysis
Operational Excellence
Benefits
Monthly Performance Bonus
Career Development and Learning Opportunities
Sales Discounts
Relaxed Dress Code & Small Team Environment
Daily Access to Pay
Employee Assistance Programs
Total Rewards Program
Pay
The actual pay rate will equal or exceed the required minimum wage applicable to the job location.
Schedule
Flexible schedule to meet the needs of the business, including holidays, nights, weekends and extended hours.