Store Manager

About the role

Join IGA as a Store Manager at W Lee Flowers, home of IGA Southeast and KJ’s Market grocery stores. We’re a family-owned company based in the Carolinas, looking for leaders who ensure customer satisfaction, employee development, and profitable operations within established guidelines and policies.

Responsibilities

• Implement and maintain an in-store sales-building culture through execution of company merchandising programs, weekly sales plans, and sales themes.
• Ensure in-stock conditions and conduct weekly sales meetings.
• Provide high levels of customer satisfaction, courtesy, and service, with a focus on front-end fast service.
• Achieve budgeted financial results and protect company assets (merchandise, cash, facilities, and equipment).
• Conduct weekly manager audits on front-end, DSD receiving, and pricing.
• Follow through on all required shrink management programs.
• Control store variable expenses, including achieving budgeted wage percent.
• Oversee staffing, including forecasting needs, recruitment, training, and talent planning for store growth.
• Develop and execute development plans for high-potential and promotable individuals.
• Set clear performance expectations, hold direct reports accountable, and conduct ongoing and annual performance reviews.
• Maintain constant awareness of store conditions through frequent and detailed store walks.
• Train and develop the store management team, particularly co-managers, to build a strong leadership bench.
• Ensure sanitation and food safety standards are maintained (measured through internal and external audits).
• Foster positive store morale through effective supervision, recognition, and a customer-focused selling culture.
• Facilitate effective communications with the District Manager, Support Staff, and store employees.
• Ensure compliance with company standards (measured by ALI audits), federal, state, and local regulations, and company policies.
• Maintain a safe facility for customers and employees.

Requirements

• Bachelor’s degree or equivalent skills and knowledge.
• 3–4 years of progressive supermarket management experience.