Store Manager

About the role

Our Store Managers are integral to the success of our company. As a Store Manager, you develop and motivate effective teams that engage our customers and strengthen business results. You take ownership of your team and work to create a culture of trust and accountability while aligning with the company’s values and sharing our vision and mission.

Responsibilities

• Build and lead a high-performing team through recruiting, training, development, and coaching.
• Maintain high training standards to deliver personalized shopping experiences and promote brand loyalty.
• Manage store operations, including inventory, cash, and labor, while adapting to business needs to increase sales and meet revenue goals.
• Execute visual merchandising directions and maintain store standards that promote brand image.
• Motivate and develop team members to meet short- and long-term business needs.
• Stay aware of industry trends and local competitors to anticipate customer demands.
• Implement store administration and operations in compliance with policies and procedures.
• Partner with corporate stakeholders to manage inventory and meet market needs.
• Maintain a recruiting network to build your store team.

Core Competencies

• Coach and develop your team to drive business results and professional growth.
• Ensure the highest level of customer service and prioritize brand and product knowledge training.
• Meet and exceed budgeted sales and revenue goals while monitoring expenses.
• Develop store strategies that enhance customer satisfaction, expand traffic, and optimize profitability.
• Cultivate awareness of your market, including industry trends, clienteling, and community outreach.
• Proactively manage store operations, inventory, and compliance with policies.
• Demonstrate problem-solving skills and agility to meet business needs, especially during peak seasons.

Requirements

• Four (4) years minimum retail store management experience.
• Bachelor’s Degree (preferred) or equivalent experience.
• Excellent communication skills and ability to convey the company’s vision and mission.
• Proven leadership skills in a customer-facing environment.
• Track record of exceeding sales targets and managing costs for a store of comparable size and seasonality.
• Strong organizational skills to coordinate people, resources, and services.
• Flexibility in schedule and hours to meet business needs, including travel when required.
• Proficiency in Microsoft Office suite.
• Valid driver’s license.

Benefits

As part of the Deckers Family, you’ll receive competitive pay, discounts, perks, global contests, and opportunities for growth and development.