Store Manager

About the role

Our Store Managers are integral to the success of our company. As a Store Manager, you develop and motivate effective teams that engage our customers and strengthen business results. You take ownership of your team and work to create a culture of trust and accountability while aligning with the company’s values and sharing our vision and mission with your team and customers.

Responsibilities

• Build and lead a high-performing team through recruiting, training, development, and coaching.
• Maintain high training standards to deliver personalized shopping experiences and promote brand loyalty.
• Manage store operations, including inventory, cash, and labor, while adapting to business needs to increase sales and meet revenue goals.
• Execute visual merchandising directions and maintain store standards that promote brand image.
• Motivate and develop team members to meet short- and long-term business needs.
• Stay aware of industry trends and local competitors to anticipate customer demands.
• Implement store administration and ensure compliance with policies and procedures.
• Partner with corporate stakeholders to manage inventory and meet market needs.
• Maintain a network for recruiting candidates to your store team.

Core Competencies

• Coach and develop your team to drive business results and professional growth.
• Ensure the highest level of customer service and prioritize brand and product knowledge training.
• Meet and exceed budgeted sales and revenue goals while monitoring expenses.
• Develop store strategies that enhance customer satisfaction, expand traffic, and optimize profitability.
• Cultivate awareness of your market, including industry trends, clienteling, and community outreach.
• Manage store operations, including compliance with policies and procedures.
• Proactively recruit and build a strong store team.

Requirements

• Four (4) years minimum retail store management experience.
• Bachelor’s Degree (preferred) or equivalent experience required.
• Excellent communication skills and ability to convey the company’s vision and mission.
• Strong leadership skills with experience managing people in a customer-facing environment.
• Demonstrated track record of exceeding sales targets and cost management for a store of comparable seasonality, volume, and size.
• Excellent organizational skills and ability to coordinate people, resources, and services.
• Problem-solving skills and ability to work through challenges.
• Agility to meet business needs, especially during peak seasons.

Additional Requirements

• Flexibility in schedule and hours to meet business needs.
• Flexibility to travel as required by the business.
• Proficient in Microsoft Office suite of tools and applications.
• Valid driver’s license.

Benefits

As part of the Deckers Family, you’ll receive competitive pay, discounts, perks, global contests, and opportunities for growth and development.