Store Manager

About the role

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back.

Location: Trek Store Williamsburg

Responsibilities

• Financial Performance (50%): Drive sales by leading from the floor, providing incredible hospitality, and being one of the top two performing salespeople. Support financial goals through participating in the annual budgeting process, financial reviews, and team coaching.
• Staff Performance (25%): Lead training across all key areas and validate through observation, role-play, and tools like Trek U. Host bi-weekly leadership meetings with your leadership team and directly responsible individuals (DRIs) to review performance and plan ahead.
• Store Merchandising & Operations (15%): Maintain an organized, shopper-friendly store with strong merchandising and displays. Oversee store operations including inventory management, supply management, and QuickBooks exports.
• Human Resources (10%): Manage hiring, onboarding, scheduling, and team development. Support all HR processes including discipline and team engagement.

Requirements

• Retail Know-How: Solid handle on retail fundamentals — KPIs, profit & loss statements, budgets — the numbers that keep a store thriving.
• Leadership Experience: At least one year leading a team, with ability to coach, inspire, and bring out the best in people.
• Retail Roots: At least two years in the retail world.
• Operational Chops: Experience with inventory, merchandising, payroll, scheduling, and customer service — able to juggle these pieces.
• Love for Bikes: Belief that bikes make the world better, whether as a daily commuter, weekend warrior, or helping others discover cycling.
• Problem-Solving Skills: Quick on your feet and great at figuring things out, even when the path isn't totally clear.
• Communication Game: Clear, real, and respectful communication — over email, in team huddles, or helping a customer find their perfect ride.
• Comfort with Change: Flexible, resourceful, and ready to roll with whatever comes your way in a fast-moving retail environment.

Pay

Annual Salary: $65,000.00 – $70,000.00

Benefits

• Flexible and fun company culture
• Competitive health care: PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000 (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts