Store Manager

As a Manager Trainee, you will learn the duties of the Store Manager position and develop the skills required to deliver a Legendary Customer Experience, build the team, drive sales, manage inventory, control expenses, and reduce shrink.

Responsibilities

• Recruit, hire, develop, evaluate, discipline, and retain efficient team members.
• Deliver Legendary Customer Service through GURA: Greet the Customer, Uncover Customer’s Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
• Create and foster a welcoming environment and sense of belonging in the store, ensuring diversity, equity, and inclusion are experienced daily.
• Schedule, organize, and plan daily activities for team members to ensure efficient store operations.
• Lead team members to provide a Legendary shopping experience that differentiates from the competition.
• Communicate company processes, policies, and directives to team members and evaluate their effectiveness.
• Create a desirable work environment through promotions, recognition, and empowerment.
• Resolve problems and conflicts for both team members and customers.
• Learn sales and profit management, ensuring accountability for top and bottom-line results.
• Promote a safe and productive work environment.
• Manage daily merchandise flow to ensure adequate in-stock and inventory controls.
• Organize merchandise resets to company specifications on a periodic basis.
• Implement and sustain merchandise presentation per company standards.
• Evaluate the competitive environment and collaborate with Operations and Merchandising teams.
• Train on processing daily, weekly, and monthly paperwork including invoices, schedules, product orders, returns, and reports.
• Train on periodic sales forecasting, payroll analysis, budget review, and documentation of team member evaluations and corrective action.
• Train on managing periodic price changes and communicating inventory needs to buyers and distribution centers.
• Learn to work with buyers, supply chain management, district managers, and distribution centers to solve inventory problems.
• Coordinate and conduct special sales events.
• Assist District Manager and other Store Managers in solving district issues and supporting operational needs.
• Engage in community involvement initiatives.
• Set the tone for and reinforce the mission and values of Tractor Supply Company, developing the store as the “Employer of Choice.”
• Address team member issues and concerns, working with the HR team when necessary.
• Assess and develop team members for advancement within the organization.
• Train to be responsible for budgeting, sales forecasting, and auditing store processes.

Requirements

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Supervisory experience preferred.
• Must be at least 18 years of age and possess a valid driver’s license.
• High school diploma; Bachelor’s degree in Agricultural-Science or Business-related field preferred.
• Ability to process information and merchandise through system and POS Register system.
• Ability to read, write, and count to accurately complete all documentation.
• Freely access all areas of the store including selling floor, side lot, stock area, and register area.
• Operate and use all equipment necessary to run a store such as a dolly, hand-truck, forklift, computer, and cash register.
• Move and transfer merchandise generally weighing 0-50 lbs. throughout the store.
• Work varied hours, days, nights, and weekends as business dictates, plus six days a week during peak seasons in the spring and fall.
• Work a minimum of 52 hours per week.
• Stand and walk for long periods of time, often up to four hours straight without a break.
• Travel to other store locations and to company functions.

Physical Requirements

• Standing (not walking)
• Sitting
• Walking
• Kneeling/Stooping/Bending
• Reaching overhead
• Driving a vehicle
• Lifting up to 50 pounds

Benefits

At Tractor Supply and Petsense by Tractor Supply, we offer a comprehensive and accessible total reward package, including:

• Medical, dental, and vision coverage.
• Company-paid life and disability insurance.
• Paid parental leave.
• Tuition reimbursement.
• Family planning resources such as adoption and surrogacy assistance.

Part-time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement is met, benefits eligibility begins the first day of the month following 4 months of continuous service.