Store Manager

About the Role

The Manager Trainee is responsible for learning the duties of the Store Manager position and developing the skills required for a Store Manager role. This includes delivering a Legendary Customer Experience, building the team, driving sales, managing inventory, profit and sales, expense control, and reducing and managing shrink.

Responsibilities

• Recruiting, hiring, developing, evaluating, disciplining, and retaining efficient team members.
• Delivering Legendary Customer Service through GURA: Greet the Customer, Uncover Customer’s Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
• Creating a welcoming environment and fostering a sense of belonging in the store.
• Ensuring diversity, equity, and inclusion across Team Members, Customers, Suppliers, and Communities.
• Scheduling, organizing, and planning daily activities for team members to ensure efficient store operations.
• Leading team members to provide a Legendary shopping experience.
• Communicating company processes, policies, and directives to team members.
• Problem-solving and conflict resolution for team members and customers.
• Managing daily merchandise flow and ensuring adequate in-stock and inventory controls.
• Organizing merchandise resets to company specifications.
• Evaluating the competitive environment and working with Operations and Merchandising teams.
• Processing daily, weekly, and monthly paperwork, including invoices, schedules, product orders, and returns.
• Conducting sales forecasting, payroll analysis, and budget reviews.
• Documenting team member evaluations and corrective actions.
• Managing periodic price changes and communicating inventory needs.
• Coordinating special sales events and supporting district operational needs.
• Addressing team member issues and concerns, working with HR when necessary.
• Assessing and developing team members for advancement.
• Budgeting, sales forecasting, and auditing store processes.

Qualifications

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge strongly preferred.
• Supervisory experience preferred.
• Must be at least 18 years of age and possess a valid driver’s license.
• High school diploma required; Bachelor’s degree in Agricultural-Science or Business-related field preferred.
• Any suitable combination of education and experience will be considered.

Skills

• Valid driver’s license required for company business.
• Proficiency in processing information and merchandise through POS systems.
• Ability to read, write, and count for accurate documentation.
• Physical ability to access all areas of the store and operate necessary equipment.
• Ability to lift up to 50 pounds and stand/walk for long periods.
• Flexibility to work varied hours, including nights, weekends, and peak seasons.

Working Conditions

• Normal office working conditions.
• Physical requirements include standing, sitting, walking, kneeling, stooping, bending, reaching overhead, driving, and lifting up to 50 pounds.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. We are committed to supporting them with a comprehensive and accessible total reward package, including medical, dental, vision, company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources for all full-time and part-time Team Members.