Store Manager

About the company

The Vitamin Shoppe® is a specialty retailer dedicated to helping individuals become their best selves through high-quality health and wellness products. Since 1977, the company has grown to over 780 stores across the United States, complemented by VitaminShoppe.com and the VShoppe app. Customers can access a wide range of supplements, proteins, healthy weight support, aromatherapy, herbs, superfoods, and natural beauty products. The Vitamin Shoppe® emphasizes trusted expertise, with in-store Health Enthusiasts® and virtual nutritionists providing personalized guidance. The company is committed to exploring new trends and solutions to support healthy living and long-term wellness journeys.

About the role

The Store Manager is a full-time, on-site role based in Roanoke, VA, responsible for leading all aspects of store operations. This role oversees daily activities including staffing, scheduling, inventory management, merchandising, and ensuring a clean, safe, and welcoming environment. The Store Manager guides and develops team members to deliver knowledgeable, friendly service and to promote health and wellness solutions that align with customer needs. This position is accountable for driving sales, monitoring performance metrics, and implementing company initiatives that support store growth and profitability. The Store Manager also enforces operational standards and loss prevention procedures while fostering an inclusive, collaborative culture.

Qualifications

• Demonstrated skills in Customer Service and Customer Satisfaction, with a focus on creating positive, solution-oriented experiences
• Strong Communication skills to effectively lead team members, interact with customers, and collaborate with leadership
• Experience in Store Management, including supervising staff, overseeing daily operations, and managing key performance indicators
• Knowledge of Retail Loss Prevention practices to minimize shrink and maintain compliance with company policies
• Previous retail or specialty store management experience, preferably in health, wellness, or related industries
• Ability to coach, motivate, and develop team members in a fast-paced, customer-focused environment
• Proficiency with point-of-sale systems, inventory tools, and basic computer applications
• High school diploma or equivalent required; post-secondary education in business, retail management, or a related field is beneficial