Store Manager

Main Responsibilities

• Achieve personal sales goals and support store and other salespeople in achieving goals
• Develop sales strategy and forecasts for customer/client base
• Develop and cultivate customer leads and relationships
• Implement a sales referral outreach program for key influencers (i.e. piano technicians, real estate agents, designers, piano teachers, etc.)
• Cook all piano technical needs after sale follow up (tuning, etc.) and in store as needed
• Use the CRM system to manage and follow up with leads
• Support all in store and regional promotional events (generating and cultivating sales)
• Resolve customer issues in a timely manner

Requirements

• Qualifications, education and experience:
• Bachelor’s degree and experience in piano sales or high-end, luxury sales required.
• Min. 2 years' experience within music/piano sales in a commission-based environment
• Outstanding business development and sales management skills
• Superior communication, planning, and organizational skills
• Basic knowledge of MS Word, Outlook and Excel
• Highly motivated, results-oriented self-starter with excellent problem-solving skills and the ability to work independently and drive new business