Store Manager

About the role

Step into a leadership role with one of the most established names in fine jewelry. REEDS Jewelers is proud to celebrate 79 years of excellence in 2025 as a family-owned, values-driven brand known for our exceptional customer experience, premium merchandise, and deep-rooted integrity. We're looking for a dynamic, results-oriented Store Manager to lead a high-performing team and drive the continued success of one of our key locations.

Responsibilities

• Own store performance, exceeding sales goals and KPIs
• Leverage sales analytics to drive strategy and opportunity
• Lead by example as a selling manager and brand ambassador
• Oversee visual presentation, product mix, and promotional execution
• Deliver a seamless, personalized luxury experience to every customer
• Drive special events and creative engagement with clients
• Lead from the floor during peak moments and events
• Actively seek and respond to client feedback
• Recruit, train, and retain top-tier talent
• Cook with consistency and clarity to support team growth and development
• Create a culture of accountability, performance, and celebration
• Facilitate continuous learning and ensure completion of training programs
• Ensure flawless execution of daily operations
• Monitor inventory, security, and loss prevention
• Oversee compliance, safety, and store policy adherence
• Maintain back-of-house organization and optimize operational efficiency

Qualifications

• 3+ years of leadership experience in luxury, specialty, or jewelry retail
• Proven track record of meeting/exceeding sales goals
• Strong leadership presence and talent development capabilities
• Proficient in POS systems, Microsoft Office, and digital commerce tools
• Availability to work a flexible schedule, including nights, weekends, and holidays
• High School Diploma or Equivalent
• Able to stand for long periods of time and carry up to 30 lbs.

Preferred Qualifications

• GIA coursework or certification
• Deep passion for fine jewelry, timepieces, and curating an elevated, luxury experience

Our Values

We lead through REEDS’ core principles:

• Integrity – Do what’s right, always
• Performance Excellence – Drive results and growth
• Stewardship – Build trust at every turn
• Professionalism – Lead with confidence and consistency
• Entrepreneurial Spirit – Think boldly, act decisively
• Team Orientation – Support, uplift, and collaborate
• Passion – Love what you do and share it with others

Pay

REEDS Jewelers offers a comprehensive compensation program that includes health/dental/life/LTD insurance, 401k, merchandise discounts, career growth and a drug free workplace.

Schedule

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.