Store Manager

About the role

The Store Manager is responsible for achieving budgeted net sales and operating profit for their store, enhancing the client experience, and managing store operations. They must lead with and uphold the company's Core Values and Core Leadership Qualities.

Responsibilities

• Achieve or exceed direct contribution and budgeted net sales.
• Identify areas of opportunity and develop solutions to increase traffic, improve client experience, and support sales and operations teams.
• Create strategies that support an exceptional client experience and deliver monthly, quarterly, and annual results while maximizing productivity.
• Plan and execute local events that tie to the community and fuel incremental traffic and sales.
• Understand the Lilly Pulitzer brand framework, have a genuine interest and enthusiasm for the concept, the client, and the merchandise.
• Create a high-performance selling environment that emulates the Lilly Pulitzer culture and exceeds client expectations.
• Build meaningful, lasting relationships with clients by building trust and credibility through extensive product knowledge and community events.
• Positively resolve client issues as they arise.

Qualifications

• A four-year college degree is preferred, but not required.
• 5+ years of management experience, preferably in the fashion or luxury retail industry.
• Full understanding of specialty retail, including business development, visual merchandising, and store operations.
• Ability to develop and maintain relationships with clients and colleagues.
• Superior written and verbal communication skills.
• Excellent problem-solving and decision-making skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• High level of ownership and responsibility.
• Proficient in Microsoft & Apple technology.
• Prior knowledge of XStore & Tulip a plus.
• Must be able to lift up to 20 pounds.
• Ability to be on your feet and maneuver around the store during shift hours.

Benefits

This position is classified as full-time salaried; it is exempt and is not eligible for overtime. It is eligible for standard company benefits, including standard holiday time off policy, and adheres to the Company Retail Holiday time off policy. The position is based In-Store at our Lilly Pulitzer Retail Location.

Pay

Salary: $53,250 - $85,000. Pay is based on multiple factors, such as qualifications/skills/experience, geography, and state and local wage laws. In addition, bonus and/or commission and benefits including healthcare, retirement savings, paid time off/vacation, and product discounts may be offered.

Equal Opportunity Employer

Lilly Pulitzer® participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department. Please click here to review our Applicant Privacy Policy.