Store Manager

About the role

The Store Manager is responsible for achieving budgeted net sales and operating profit for their store, demonstrating high personal selling skills, ensuring the client experience, and staffing and operations.

Responsibilities

• Achieve or exceed direct contribution and budgeted net sales.
• Identify areas of opportunity and develop solutions to increase traffic, improve client experience, and support sales and operations teams.
• Create strategies that support an exceptional client experience and deliver monthly, quarterly, and annual results while maximizing productivity.
• Plan and execute local events that tie to the community and fuel incremental traffic and sales.
• Understand the Lilly Pulitzer brand framework, have a genuine interest and enthusiasm for the concept, the client, and the merchandise.
• Create a high-performance selling environment that emulates the Lilly Pulitzer culture and exceeds client expectations.
• Create meaningful, lasting relationships with clients by building trust and credibility through extensive product knowledge and community events.
• Positively resolve client issues as they arise.
• Lead with and uphold the company Core Values and Core Leadership Qualities.

Qualifications

• A four-year college degree is preferred, but not required.
• 5+ years of management experience, preferably in the fashion or luxury retail industry.
• Full understanding of specialty retail, including business development, visual merchandising, and store operations.
• Ability to develop and maintain relationships with clients and colleagues.
• Superior written and verbal communication skills.
• Excellent problem-solving and decision-making skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• High level of ownership and responsibility.
• Proficient in Microsoft & Apple technology.
• Prior knowledge of XStore & Tulip a plus.
• Must be able to lift up to 20 pounds.
• Ability to be on your feet and maneuver around the store during shift hours.

Benefits

This position is classified as full-time salaried; it is exempt and is not eligible for overtime. It is eligible for standard company benefits. This position is based In-Store at our Lilly Pulitzer Retail Location. Given the seasonality of the business, this position may require flexible working hours, including nights, weekends, and holidays. This position will adhere to the Company Retail Holiday time off policy. This position is reviewed annually.

Pay

This position is classified as full-time salaried; it is exempt and is not eligible for overtime.

Schedule

This position is classified as full-time salaried; it is exempt and is not eligible for overtime. This position is based In-Store at our Lilly Pulitzer Retail Location. Given the seasonality of the business, this position may require flexible working hours, including nights, weekends, and holidays. This position will adhere to the Company Retail Holiday time off policy.