Store Manager

Position Summary

The Store Manager is responsible for the daily operations, financial performance, team leadership, and elevated guest experience of a LaMar’s Donuts and Coffee location. This is a working manager role that actively participates in:

• Guest service (front counter and drive thru)
• Beverage and food production
• Team support during peak periods

Compensation

Base Hourly Rate: $18.75 to $28.00 per hour
Bilingual Pay Differential: +$1.00 per hour for employees who speak English and at least one additional language (besides Spanish)
+$2.00 per hour for employees who speak English and Spanish

Tips

Eligible to earn and accumulate tips while on the clock when performing direct service work.
Tips may include: cash tips, credit card/digital tips, tip pool distributions (if applicable).
No tip credit taken.
LaMar’s pays full hourly wage per Kansas minimum wage laws. Tips are additional compensation.

Tip Participation Rules

The Store Manager can earn tips when:

• Serving guests directly
• Running POS/drive thru
• Preparing beverages or food
• Supporting team during active service

The Store Manager cannot earn tips when:

• Performing administrative duties: scheduling, hiring, payroll, inventory planning, office/admin work
• Performing break and meal periods

Core Responsibilities

Operations Leadership
Manage all daily store operations
Ensure compliance with:
Health and safety regulations
Food safety standards
Brand SOPs
Maintain luxury level store presentation
Revenue and Profitability
Drive store toward $2M $4M+ annual revenue targets
Manage:
Labor %
Food cost %
Sales performance
Execute upselling and premium product strategies
Team Leadership and Development
Hire, train, and develop staff
Maintain compliance with:
Kansas labor laws
Equal Pay Act
Anti discrimination policies
Lead by example as a working manager
Scheduling and Labor Management
Build efficient schedules aligned with sales
Ensure legal compliance for:
Breaks
Overtime
Wage laws
Guest Experience (Fast Luxe Standard)
Deliver elevated hospitality experience
Resolve issues immediately
Maintain:
Speed
Accuracy
Professionalism
Production and Quality Control
Oversee:
Donut production
Beverage program
Food consistency
Maintain premium quality standards
Inventory and Supply Chain Execution
Manage ordering and inventory
Reduce waste and shrinkage
Ensure vendor compliance
Administrative Duties
Timekeeping and payroll approvals
Hiring and onboarding
Performance management

Required Qualifications

• 2 5+ years of restaurant, café, or retail management experience
• Experience managing hourly teams
• Strong operational and financial understanding
• Ability to work in high volume environments
• Food Safety Certification (or ability to obtain)

Preferred Qualifications

• Coffee/specialty beverage experience
• Bakery or donut production experience
• Drive thru operations experience
• Franchise system experience

Key Competencies

• Leadership and accountability
• Financial discipline
• Guest first mindset
• Attention to detail
• Ability to work in fast paced environments
• Standing for extended periods (12 14(+) hours)
• Lifting up to 50 lbs
• Early morning shifts (2:00 4:00 AM production)
• Fast paced, high volume setting

Schedule Expectations

Full time (35 45+ hours/week)

Must be available:

• Early mornings
• Weekends (Saturday and Sunday)

Required Holidays

Equal Opportunity and Pay Equity Statement

We are an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.