Store Manager

Job Summary

The Store Manager is responsible for overseeing all aspects of Retail, Grocery and Warehouse operations, including financial performance, compliance, inventory management, customer service, and team leadership. This role ensures alignment with company standards, audit expectations, and operational goals while driving overall store performance and accountability.

Key Responsibilities

• Oversight of all daily retail, grocery and warehouse operations to ensure efficiency, organization, and alignment with company standards
• Ensuring compliance with all company policies, procedures, and audit requirements across departments
• Monitoring store performance, including sales, inventory, shrink, and operational metrics
• Driving accountability across department managers and ensuring consistent execution of responsibilities
• Reviewing audit results and implementing corrective actions to address deficiencies and improve performance
• Overseeing staffing, scheduling, and team performance to support operational needs
• Maintaining proper execution of inventory management, receiving, and merchandising processes
• Ensuring high standards of customer service and resolving escalated customer concerns
• Ensuring compliance with safety, food safety, and regulatory requirements
• Collaborating with corporate and regional leadership to support company initiatives
• Identifying operational risks or gaps and implementing solutions to improve efficiency and compliance
• Maintaining overall store and warehouse organization, cleanliness, and readiness for audit and inspection

Qualifications

• Previous experience in retail, warehouse, or grocery operations management
• Strong understanding of operational processes across multiple departments
• Experience leading and managing teams in a fast-paced environment
• Strong financial and analytical skills
• Excellent organizational, problem-solving, and decision-making abilities
• Strong communication and leadership skills

Preferred Qualifications

• Experience managing multi-department operations
• Familiarity with audit standards and compliance requirements
• Background in high-volume retail, grocery or wholesale environments