Store Manager

About the role

We are seeking a Store Manager who can lead our team in achieving sales targets, recruiting, developing, and managing their performance. The ideal candidate will be a retail maverick, a believer in developing talent, and a champion of excellent customer service.

Responsibilities

• Ensure the store achieves its sales plan and/or comp sales goals
• Recruit, develop, and retain a collaborative and passionate team
• Create buzz and customer engagement through social media, store web applications, and clienteling
• Operate a sound business with a balance of organizational structure, delegation, and customer-first selling practices
• Communicate with retail leadership and HQ partners on trends and customer feedback
• Run sales reports and use data to guide strategy towards hitting sales targets
• Maintain a watchful eye on shrink/loss prevention, payroll hours, schedules, and external factors affecting business
• Mentor, recognize, and provide feedback to build a bench of equally talented staff
• Merchandise the store compellingly using planograms and launch promotions on time
• Adapt to new technologies, communicate company policies, and control supply ownership

Requirements

• At least 1-2 years of retail store management experience
• Skills in communication, recruiting, and operations (payroll, reporting, scheduling, merchandising)
• A high school diploma or GED equivalent; a degree is preferred
• Ability to roll with the punches in a fast-changing retail environment
• An open mind and curiosity about pop culture fandoms and music trends