Store Manager

About the role

Provide underserved customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives.

Responsibilities

• Sales: Set daily and weekly goals related to the store's sales activities, oversee and direct coworkers' sales activities, approve rental agreements, monitor planned results for sales as measured by revenue and growth
• Account Management: Oversee direct coworker's collection activities, follow-up on accounts that require manager interventions, approve customer commitments and provide leadership and training to ensure all coworkers comply with established procedures and practices for collections
• Leadership: Monitor and achieve planned results for profits for the store by effectively managing and directing store resources, ensure compliance with company policies, protect company assets through expense management, overseeing and controlling inventory, product ordering and pricing, cash handling, store security and resolve problems and complaints quickly
• Coworker Management: Oversee and provide effective training & development for all coworkers, schedule and organize daily activities and goals, staff, recruit and hire for assigned store, maximize retention of coworkers and reduce turnover and manage direct coworkers and train for exceptional customer service

Requirements

• 3–5 years of retail/management experience
• Completion of RAC's Store Manager Development Program
• Computer literacy/proficiency in store