Store Manager

About the role

Our Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. Our Store Managers act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence.

Pay

The anticipated salary range for this position is $70,000 – $88,320 depending on location, knowledge, skills, education and experience. This position is also eligible for a quarterly bonus.

Benefits

• Comprehensive medical, dental, and vision coverage for Associates and their families
• Life insurance
• Short-term and long-term disability
• 401(k) plan enrollment for eligible Associates
• Paid time off accrual up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays)
• Paid sick time up to 80 hours per year unless otherwise required by law

Schedule

Respectful schedules during operating hours of 6am – 10pm.

Responsibilities

Profit Maximization

• Drive sales to exceed financial goals
• Manage payroll and control expenses
• Foster a results-driven store environment
• Successfully execute special events

Operational Execution

• Prioritize workload
• Validate execution of standard operating procedure
• Ensure compliance to company policies
• Serve as a subject matter expert in all operational processes

Talent Optimization

• Acquire high quality talent
• Training and developing
• Performance management
• Effectively staff and schedule
• Create a team atmosphere

Customer Experience

• Ensure a friendly environment
• Ensure items are in-stock
• Ensure items are priced right
• Maintain a neat, clean, and organized store

Success Drivers

Drive for Results

• Uses data to set priorities and translates goals into action plans
• Consistently pushes self and others for results
• Manages internal and external communications

Building High Performance Teams

• Acquires and retains the right talent
• Trains, coaches and provides feedback
• Develops team for growth

Problem Solving

• Is solution oriented, sees problems as opportunities
• Looks beyond the obvious and doesn't stop at the first answers
• Keeps the goal in mind and is not easily deterred

Managing and Measuring Work

• Clearly assigns responsibility for tasks and decisions
• Sets clear and measurable objectives
• Monitors process, progress and results and provides effective feedback

Managerial Courage

• Does not hold back what needs to be said and is not afraid to take action
• Provides on-time, direct, complete, and actionable positive and corrective feedback to others

Customer Focus

• Acts with internal and external customers in mind
• Understands and teaches how operational execution directly affects the customer experience
• Establishes and maintains relationships with customers and associates through respectful and effective communication