Store Manager

About the role

The Store Manager leads teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. They act with urgency and are driven to achieve results. They thrive on building high performance teams that execute with excellence.

Responsibilities

• Drive sales to exceed financial goals
• Manage payroll and control expenses
• Foster a results-driven store environment
• Successfully execute special events
• Prioritize workload
• Validate execution of standard operating procedure
• Ensure compliance to company policies

Requirements

• A subject matter expert in all operational processes
• Talent Optimization: Acquire high quality talent, Training and developing, Performance management, Effectively staff and schedule, Create a team atmosphere
• Customer Experience: Ensure a friendly environment, Ensure items are in-stock, Ensure items are priced right, Maintain a neat, clean, and organized store

Qualifications

• Drive for Results: Uses data to set priorities and translates goals into action plans. Consistently pushes self and others for results. Manages internal and external communications.
• Building High Performance Teams: Acquires and retains the right talent, Trains, coaches and provides feedback, Develops team for growth.
• Problem Solving: Is solution oriented, sees problems as opportunities, Looks beyond the obvious and doesn’t stop at the first answers, Keeps the goal in mind and is not easily deterred.
• Managing and Measuring Work: Clearly assigns responsibility for tasks and decisions, Sets clear and measurable objectives, Monitors process, progress and results and provides effective feedback.
• Managerial Courage: Does not hold back what needs to be said and is not afraid to take action, Provides on-time, direct, complete, and actionable positive and corrective feedback to others.
• Customer Focus: Acts with internal and external customers in mind, Understands and teaches how operational execution directly affects the customer experience, Establishes and maintains relationships with customers and associates through respectful and effective communication.

Benefits

We offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability. Eligible Associates are able to enroll in our company’s 401k plan. Associates will accrue paid time off up to 200 hours per year (inclusive of PTO, floating holidays, and paid holidays). Paid sick time up to 80 hours per year unless otherwise required by law. Profit Maximization: Drive sales to exceed financial goals, Manage payroll and control expenses, Foster a results-driven store environment, Successfully execute special events, Operational Execution: Prioritize workload, Validate execution of standard operating procedure, Ensure compliance to company policies.