Store Manager

As the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry. We work hard to ensure our consumers come first, cultivating and collaborating on new ideas to bring innovative solutions to the forefront. Our team members are advocates for change and innovation, passionate about helping others achieve good health.

About the role

We are seeking a dynamic Store Manager who embodies GNC's "Live Well" philosophy—living strong, living long, and living fit. As a Store Manager, you will lead a team passionate about helping everyone win by offering tailored and innovative health and wellness solutions to each customer.

This is a full-time, hourly supervisory position.

Responsibilities

• Lead, coach, and support your team to provide exceptional service and guidance to customers.
• Oversee daily store operations, including business performance, product management, and ensuring your team has the tools to succeed.
• Represent the GNC brand by offering expert product knowledge and promoting the "Live Well" message.
• Ensure products are merchandised according to GNC standards while making them easy to see and purchase.
• Support the total shopping experience, including visual and operational elements, sales initiatives, and customer relationships (e.g., MYGNC Rewards).
• Achieve and exceed personal sales and productivity goals while helping sales associates realize their potential.
• Build strong teams, demonstrate leadership, and provide ongoing feedback, including recruiting, hiring, and performance management.
• Handle opening, closing, and operating the retail facility, including cash handling, inventory counts, and deposits according to GNC procedures.
• Attend community fairs, conferences, meetings, and other public gatherings to promote the organization’s mission and initiatives.

Requirements

• Ability to stand or walk for up to eight hours a day.
• Frequent reaching, bending, and twisting—below waist and above shoulders.
• Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
• Frequently lift up to 20 pounds; occasionally lift up to 40 pounds.
• Push/pull up to 20 pounds.
• Ability to climb ladders, reach, and bend.
• Work in temperatures ranging from 50–85 degrees, especially in stock room areas.
• Use of a computer up to 60% of the time throughout the day.

Schedule

Store Managers are expected to work five (5) days / forty (40) hours a week and adhere to the following guidelines:

• Mall and strip center stores: Work at least two nights during the week until closing, one weekend night, and one other night.
• Strip center managers: Work a full shift on Saturdays.
• Mall managers: Work peak business days, including weekends (Saturday & Sunday).
• All managers: Work a minimum of one full Sunday per month and all major U.S. holidays that the store is open.
• Downtown stores: Work during the lunch hour (11am–2pm) Monday through Friday and one night per week until closing if the store is open in the evening. Downtown store managers are not required to work Saturdays.

Benefits

• Medical, dental, and vision insurance.
• Employer-paid life insurance, short-term and long-term disability.
• Flexible spending accounts.
• 401(k) with 4% employer match (match begins after 1 year of service).
• Paid time off: 11 vacation days (accrued annually), 5 sick days (40 hours per year), 8 holidays (6 floating holidays, 2 observed holidays).
• Paid parental leave: 8-week paid maternity leave / 2-week paid paternity leave.
• 30% employee merchandise discount on GNC products & 20% discount on third-party products.
• Monthly free product offers and access to the Employee Assistance Program.
• Opportunity to earn additional income through GNC's Individual Sales Incentive Plan.