Store Manager

About the role

Are you ready to lead from the floor, energize a team, and deliver results? Our Store Managers do it all. They're the driving force behind an awesome store experience — balancing operations, team development, and customer wow moments. If you're passionate about leading with purpose and building a high-performing team, this role is your stage.

Responsibilities

• Lead with presence — be the face, the voice, and the pace of the store.
• Grow a powerhouse team through coaching, feedback, and celebration.
• Keep operations humming — freight flowing, zones looking sharp, and priorities clear.
• Manage labor like a boss — flex your team to match the business and stay on budget.
• Drive sales on the floor — model selling behaviors, guide your team, and make sure every Boss leaves happy.
• Create a culture people want to be part of — positive, fun, and high-performing.
• Pivot when needed — fast changes, no problem. You’ve got this.

Requirements

• Talent Development: You’re people-first and always teaching. You build others up while getting things done.
• Sales Floor Presence & Execution: You lead from the floor — clear, calm, and in control (but never micromanaging).
• Strategic Agility: You stay cool under pressure and pivot like a pro when the day throws curveballs.
• Culture & Leadership Style: You bring the energy — positive vibes, high expectations, and a lot of team spirit.
• Integrity & Accountability: You mean what you say and follow through. Your team trusts you — and you trust them.

What You Bring To The Team

• 5–10+ years of leadership experience where you’ve led teams and delivered results.
• Experience managing a store or large department — retail preferred but not required.
• You’ve grown from the inside — promotion from assistant or co-manager roles is a big plus.
• Comfort leading in fast-paced, high-volume, or high-complexity store environments.

How Success Is Measured

• Your impact shows up in results everyone can see — and you’ve got the toolbox to make it happen.
• Success is measured by: Sales and labor results, TruRating feedback and customer satisfaction, Store Scorecard performance, Team development and retention, Operational execution and compliance.

Qualifications

• High School Graduate or equivalent
• Minimum 3 years of management experience preferred
• Excellent verbal and written communication skills
• Able to multi-task
• Creative thinking
• Able to maintain composure under pressure

Essential Job Functions

• Frequently operate computer and printer, and occasionally operate cash register
• Occasionally ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend twist, and stoop, including in the stock room and on the sales floor
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor directing associates and assisting customers, as well as to and from the stockroom retrieving and putting away merchandise
• Must be able to remain in a stationary, upright position for 80% of the time
• Must be at least 18 years old and able to perform all essential job functions in compliance with applicable federal, state, and local laws

Benefits

• Competitive pay with bonus opportunities tied to your store’s success
• A full benefits package — medical, dental, vision, 401(k), and more
• Sweet employee discount so you can enjoy the fun, too
• Real career growth — we love to promote from within and develop future leaders
• Recognition that celebrates your wins and contributions
• A supportive culture that values work-life balance while driving high performance

Equal Opportunity Employer

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.