Store Manager

Key responsibilities

• Oversee daily retail operations, including sales performance, inventory control, visual standards, and compliance with company policies.
• Monitor retail KPIs such as sales, margins, expenses, and productivity, executing action plans to meet and exceed targets.
• Implement commercial and sales strategies aligned with market trends and company goals.
• Ensure operational efficiency and collaboration with logistics and administrative teams.

Team leadership

• Lead, coach, and develop a high-performing sales team through continuous support, training, and motivation.
• Recruit, onboard, and retain sales professionals aligned with DAX’s service and performance standards.
• Promote a collaborative, results-driven work environment focused on customer satisfaction.

Customer experience

• Ensure a consistent, personalized, and professional customer experience throughout the entire sales process.
• Position the store team as trusted advisors, guiding customers through kitchen, bath, and home improvement projects.
• Handle escalated customer situations with professionalism and solution-oriented leadership.

Visual merchandising

• Maintain a high-standard store presentation aligned with current retail and design trends.
• Ensure the showroom reflects DAX’s brand identity, quality, and attention to detail.

Cross-functional collaboration

• Work closely with logistics, operations, and administrative teams to ensure smooth, customer-focused processes.
• Participate in corporate meetings and contribute to operational and strategic improvements.

What we’re looking for

• Proven experience as a Retail Store Manager, Sales Manager, or similar role (minimum 2 years).
• Background in home improvement, kitchen & bath, remodeling, interior finishes, or design-related retail.
• Strong leadership, goal-oriented mindset, and data-driven decision-making skills.
• Proficiency in SAP Business One (SAP B1) – required.
• Experience managing retail KPIs and operational performance.
• Bilingual: Spanish and English.
• Proactive, organized, and professional communication skills.

What we offer

• Competitive base salary starting at $42,000 to $44,000 + Commissions
• Opportunities for professional growth within a multi-location retail organization.
• A stable, design-focused work environment where leadership and performance are valued.
• A culture centered on expertise, collaboration, and high service standards.