Store Manager
About the role
From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in their category – 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! If you are passionately enthusiastic, endlessly curious, and customer obsessed, say “I do” and apply today!
Responsibilities
- Builds and retains a high performing team, creates a consistent environment of world-class customer service, and exceeds sales plan.
- Leads the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined.
- Analyzes and makes decisions regarding store payroll, inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.
- Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs. Monitors individual team member performance and develops action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
- Builds a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days.
Requirements
- High School Diploma or degree.
- Four years prior retail management experience in an apparel or specialty store environment.
- Prior experience with a computerized POS system.
Qualifications
- Passionately enthusiastic, endlessly curious, and customer obsessed.
- Dynamic, attentive, and inspiring leader who has mastered relationship building with team members and customers alike, acting as a mentor, leader, and coach.
Skills
- Customer focus.
- Leadership and management skills.
- Ability to analyze and make decisions.
- Effective communication and interpersonal skills.
- Time management and organizational skills.
Benefits
- Comprehensive benefits package including health/dental/vision insurance, 401K program, paid vacation, wellness days & holidays, including your birthday off!
- Dream Maker Discount after first pay period.
- Referral Incentive Program.
- Dayforce Wallet – get paid early!
- Pet benefits.
Pay
Standard base pay range for this role is posted at a minimum and maximum rate. Starting rate of pay offered will vary based on factors including, but not limited to, position offered, location, training, and/or experience, and internal equity.
Schedule
Full time hours Sunday through Saturday 40 hours a week.
Physical Demands
- Stand, walk, and sit for extended periods of time.
- Reach for tools and objects with hands and arms.
- Climb stairs.
- Stoop, kneel, crouch, or crawl.
- Talk to and hear customers.
- Lift to 25 pounds.
- See up close and at a distance, as well as use peripheral vision and depth perception.
- Use computer and all other electronic devices for long periods of time.