Store Manager

About the role

As an exempt leadership role, Store Managers are expected to maintain a flexible schedule that supports the needs of the business. This position typically requires 40+ hours per week, generally across five days, including weekends. Additional hours may be required based on staffing levels, customer demand, store performance, and overall business needs.

Responsibilities

• Drive store sales & promotions
• Build customer satisfaction & loyalty creating results for teammates, customers and the company
• Understand alternative tire sourcing and competitors
• Track and meet payroll, budgets and store goals
• Keep records and relevant financial information current
• Manage, schedule and assign staff according to their skill level
• Attend paid training to stay up-to-date with new developments in the automotive service industry
• Follow up with customers to obtain feedback and ensure they are satisfied with received service
• Other duties as assigned

Minimum Qualifications

• High School Diploma or equivalent
• Demonstrated success in retail sales management
• Problem solving skills as it relates to customer complaints
• Aptitude to manage inventory, order scheduling, and merchandising displays
• Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty
• Exceptional teammate and customer communication skills
• Negotiation and conflict resolution skills
• Must have a valid automobile driver’s license at all times and be able to drive customer and company vehicles

Preferred Qualifications

• 2 year college degree or equivalent

Benefits

• Medical, Dental and Vision – Starting day 1 for all teammates
• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Flexible work schedule
• 401(k) match
• On demand pay (daily pay) program available

Pay

$61,300.00 – $104,200.00

Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.