Store Manager

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations offers a dynamic environment to build a career.

About the Role

As an exempt leadership role, Store Managers are expected to maintain a flexible schedule that supports the needs of the business. This position typically requires 40+ hours per week, generally across five days, including weekends. Additional hours may be required based on staffing levels, customer demand, store performance, and overall business needs.

Responsibilities

• Drive store sales and promotions.
• Build customer satisfaction and loyalty, creating results for teammates, customers, and the company.
• Understand alternative tire sourcing and competitors.
• Track and meet payroll, budgets, and store goals.
• Keep records and relevant financial information current.
• Manage, schedule, and assign staff according to their skill level.
• Attend paid training to stay up-to-date with new developments in the automotive service industry.
• Follow up with customers to obtain feedback and ensure satisfaction.
• Other duties as assigned.

Requirements

• High School Diploma or equivalent.
• Demonstrated success in retail sales management.
• Problem-solving skills as they relate to customer complaints.
• Aptitude to manage inventory, order scheduling, and merchandising displays.
• Ability to assist customers with personal sales and complaints to ensure customer retention and loyalty.
• Exceptional teammate and customer communication skills.
• Negotiation and conflict resolution skills.
• Valid automobile driver’s license at all times; ability to drive customer and company vehicles.

Preferred Qualifications

• 2-year college degree or equivalent.

Pay

Pay Range: $61,300.00 - $104,200.00

Benefits

• Medical, Dental, and Vision – Starting day 1 for all teammates.
• Paid vacation and holidays.
• On-the-job training and company-funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On-demand pay (daily pay) program available.
• Professional development resources.
• Community involvement opportunities.
• Supportive and engaging onboarding experience.
• Corporate Social Responsibility activities.
• Global, dynamic, and challenging work environment.
• Agility and work/life effectiveness support.
• Inclusive team environment.