Store Manager
Big Tex Trailers · American Fork, UT · Yesterday
Business DevelopmentFull-time
Maintain all aspects of the store operation
- Ensure the store is opened and closed each business day
- Coach and lead sales employees, including personal sales, to meet or exceed sales and margin goals
- Manage the parts and service department including the warranty process
- Ensure store standards are consistently met including, but not limited to: safety, cleanliness, security, customer service, cash handling, banking, regulatory compliance, etc.
- Ensure products are ordered in a timely and efficient manner
- Ensure products are properly received, stocked, and priced when they come in
- Include assembly of trailers
Essential Duties And Responsibilities
- Aid customers in making the best trailer choice based on needs
- Highly motivated leader capable of motivating others to achieve company goals
- Use management and leadership skills to develop staff and grow dealership revenue
- Be a visible leader in the dealership and interface with customers and employees
- Forecast, manage, and maintain existing inventory and incoming products
- Cook up and coordinate display of all trailers and parts at dealership
- Maintain overall continuity of Sales and Service Department
- Oversee Office Administrator in all aspects of clerical duties
- Adhere to all policies and procedures referring to cash handling and bank deposits
- Attend Trade Shows, Sale Barns, Co-ops, Veterinarians, Farm Expos, Tractor Pulls, etc. to help drive overall sales initiative of the Dealership
- Work week to include Monday thru Saturday (excepting company holidays), recognizing that the store should be properly staffed at all times
Qualifications
- High school diploma or equivalent (GED) required, Associate’s or Bachelor’s degree preferred
- 3-5 years of management experience in a retail or sales environment preferred
- 3-5 years of sales experience preferred
- Valid Driver’s License
Other Skills And Abilities
- Drive Store Revenue: Lead the team in achieving revenue and margin goals across trailer sales, service, parts, and ancillary revenue
- Customer Service: Lead by example in providing exceptional customer service, resolving issues, and building brand loyalty
- Expense Management: Control store expenses through effective inventory control, supply purchasing, and labor management
- Human Resources: Ensure the store is fully staffed, manage employee training, and maintain a positive work environment
- Safety & Security: Ensure the safety of employees, customers, and assets by following safety and security protocols and maintaining proper training