Store Manager

Responsibilities

• Lead, inspire, and develop a high-performing store team committed to excellence
• Drive sales performance and profitability through strategic leadership of key business metrics, including conversion, AOV, UPT, client retention, and overall store KPIs
• Deliver bespoke service and elevated client experiences that cultivate clientele, deepen loyalty, and strengthen brand affinity
• Oversee monthly P&L performance, strategically managing expenses while maximizing profitability without compromising luxury standards or brand presentation
• Partner closely with HQ teams to execute merchandising, operational, and client-driven initiatives
• Maintain exceptional visual presentation, inventory integrity, and operational excellence throughout the store
• Curate elevated in-store events and personalized experiences that foster community engagement and cultivate long-term client relationships
• Serve as a true brand ambassador, consistently upholding the highest standards of service, presentation, and hospitality

Qualifications

• 4–5+ years of luxury or premium retail management experience
• Proven success driving sales performance, profitability, and KPI achievement
• Strong leadership, coaching, and clienteling expertise
• Passion for fine jewelry, styling, and delivering elevated luxury experiences
• Strong business acumen with an entrepreneurial mindset
• Polished communication skills and a refined, client-focused presence
• Ability to thrive in a fast-paced, client-centric retail environment

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage
• Generous paid time off
• Exclusive brand perks, including employee discounts and a welcome gift

Pay

Ana Luisa expected salary rate for this position is $80,000 to $87,000.00 annually. Final compensation is based on experience, skills, and qualifications.