Store Manager

About the role

Responsible for managing store employees and overseeing all store operations, including staffing, training, inventory management, merchandising, and customer service.

Responsibilities

• Recruit, select, train, evaluate, and retain qualified staff, ensuring proper staffing levels and compliance with labor laws.
• Conduct performance reviews, address employee development, and manage employee relations, including pay and advancement recommendations.
• Open and close the store regularly, ensure safety and security standards, and promote a positive work environment.
• Analyze financial data, monitor sales, profitability, and expenses; identify business trends and opportunities for improvement.
• Maintain inventory accuracy through ordering, stock presentation, cycle counts, and proper merchandise staging.
• Uphold store cleanliness, safety, and security, ensuring compliance with company policies and procedures.
• Provide excellent customer service and foster a welcoming shopping environment.
• Ensure proper use of tools and equipment; complete required documentation accurately and timely.

Requirements

• Ability to interpret operational documents and perform basic math calculations.
• Knowledge of cash handling, inventory management, and merchandising practices.
• Strong communication, interpersonal, and organizational skills.
• Experience in recruiting, hiring, coaching, and managing staff, with legal compliance awareness.
• Physical ability to stand, walk, lift up to 40-55 pounds, and perform manual tasks in a fast-paced environment.
• Preferred high school diploma and management experience in retail.
• Ability to foster teamwork, support store ownership, and respond effectively to customer needs.