Store Manager

Overview

The Store Manager is responsible for building a team of top performers, creating an amazing customer experience, and empowering the team to be their very best. You manage all aspects of a store, including hiring and training the best associates, and overseeing all store operations to reach company sales and profitability goals.

Responsibilities

• Create action plans and achieve financial, customer-service, and operational goals using statistical information and market knowledge.
• Demonstrate product knowledge, selling, and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Attract, develop, and retain top talent individuals.
• Motivate and engage your teams by identifying their strengths.
• Provide and receive feedback to improve performance and develop team members.
• Communicate clear expectations and hold the store team and yourself accountable to achieving results.
• Ensure store standards for merchandising and operations are met consistently.
• Oversee all controllable expenses such as payroll and training to increase profitability.
• Establish trust with the team in the face of opposing beliefs, values, or perspectives.
• Remain composed in the face of challenges and unforeseen circumstances.
• Perform POS transactions on designated shifts and execute management functions in the absence of Assistant Manager.
• Schedule employees to their strengths to maximize productivity.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Qualifications

• 2+ years as a Store Manager in similar volume, apparel business (preferred).
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• May require occasional travel to other store locations (if needed) and attend district meetings.