Store Manager - 24H400
About the role
Love what you do. Carter’s Careers
Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.
We've become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different.
Responsibilities
- Build a talent pipeline through networking and recruiting; develop succession plans by training and developing your team
- Foster a positive, safe, and inclusive work environment for employees to collaborate and recognize performance to increase employee engagement
- Grow leaders through providing direction, delegation, and investing in their development
- Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs, including credit
- Execute Company’s direction on merchandising and operations; manage payroll and budgets
- Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
- Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
- Reduce loss through a consistent level of customer service, education, and operational controls
Qualifications
- A positive and solutions-oriented mindset
- Effective and professional verbal and written communication skills
- Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once
- Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
- Minimum of 3 years of retail or related management experience leading direct reports
- A high school diploma or GED
What we love about Carter’s
Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.
We've become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We've kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different.