Store Manager - 24H400

About the role

We are seeking a Store Manager to lead a team and foster a welcoming environment for growing families. The ideal candidate will have a passion for customer service and a commitment to continuous learning and development.

Responsibilities

• Build a talent pipeline through networking and recruiting
• Foster a positive, safe, and inclusive work environment
• Develop succession plans by training and developing your team
• Grow leaders through providing direction, delegation, and investing in their development
• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
• Build customer loyalty through directing and coaching the team on the benefits of customer participation in our Loyalty programs
• Create a genuine customer focus on the sales floor by leading and directing the Leader on Duty program
• Execute Company’s direction on merchandising and operations; manage payroll and budgets
• Understand and analyze Key Performance Indicators (KPIs) and identify behaviors to drive results
• Seamlessly lead and integrate an omnichannel experience ensuring teams are trained on the tools available
• Reduce loss through a consistent level of customer service, education, and operational controls

Qualifications

• A minimum of 3 years of retail or related management experience leading direct reports
• A high school diploma or GED
• A positive and solutions-oriented mindset
• Effective and professional verbal and written communication skills
• Demonstrated leadership and supervisory skills inclusive of leading, directing, and executing multiple tasks at once
• Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
• The ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling
• Stand or walk for extended periods of time; climb up and down a ladder
• Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week