Store Manager (Store 2548)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and driving sales through exceptional customer service and product knowledge.

Responsibilities

• Manage and lead a multiunit store, ensuring prompt and courteous guest service.
• Support the shopping environment, promoting GameStop’s guest benefits and fulfilling orders.
• Recruit, train, and supervise a retail staff, ensuring they meet company standards.
• Ensure store cleanliness and organize merchandise, handling inventory and security.
• Count and reconcile daily transactions, maintain records, and report discrepancies.
• Lead the team in achieving sales and profit targets, adhering to company policies.

Qualifications

• High school diploma or equivalent, with an associate’s or bachelor’s degree preferred in business, marketing, merchandising, or related field.
• At least 1 year of retail management experience, with 3 years of retail sales and management experience preferred.
• Video game knowledge is beneficial.

Key Job Skills and Abilities

• Genuine and individualized guest service skills.
• Clear verbal and written communication, both in person and on the phone.
• Ability to work independently and lead a team.
• Basic mathematics and organizational skills.
• Reliability and trustworthiness.
• Physical ability to stand, move, and perform manual tasks.