Store Manager (Store 1388)

About the role

The Store Manager oversees all aspects of store operations, influencing guest satisfaction and driving sales through exceptional customer service and strategic management.

Responsibilities

• Manage and lead a multiunit store, ensuring prompt and courteous guest service
• Support the shopping environment, promoting GameStop's guest benefits and fulfilling orders
• Recruit, train, and supervise a retail staff, ensuring compliance with company policies
• Schedule and manage store associates, maintaining optimal guest service standards
• Ensure accurate inventory management, handling defects and recalls, and completing administrative tasks
• Count and reconcile daily transactions, maintain store records, and report on store performance

Requirements

• High school diploma or equivalent
• At least 1 year of retail management experience
• At least 3 years of retail sales, guest service, and/or management experience preferred
• Associate’s or bachelor’s degree in business, marketing, merchandising, or related field preferred
• Video game knowledge preferred

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States
• Must be at least 18 years of age
• Outgoing personality with strong people skills
• Clear verbal and written communication skills, bilingual English/Spanish preferred
• Ability to work independently and as part of a team
• Basic mathematics and alphabetizing skills
• Ability to stand, move, bend, stoop, crouch, stretch, reach, lift up to 30 lbs., and perform other basic fine and gross motor skills

Skills and Abilities

• Genuine and individualized guest assistance
• Effective communication and listening skills
• Independent and team-oriented work ethic
• Financial task execution
• Leadership and problem-solving skills
• Reliability and trustworthiness
• Ability to work alone and under pressure