Store Manager 07154
O'Reilly Auto Parts · Chambersburg, PA · 1 mo ago
SalesFull-time
About the role
The Store Manager is responsible for the sales, profitability, appearance, and overall operations of the store. The position objectives are to show consistent sales growth, ensure store exemplifies the proper O’Reilly image, operates as a profit center, and follows policies and procedures to ensure the store is operating as economically and efficiently as possible.
Responsibilities
- Maximizing sales by directing team members in a manner that provides customers with prompt, courteous, and professional service
- Soliciting orders, selling company products, and representing the company in accordance with company policies
- Maintaining customer base, increasing sales volume at assigned accounts, reviewing customer needs to gain market share, soliciting stocking-type business as well as daily needs and equipment sales
- Communicating with and coordinating sales call efforts with the Territory Sales Manager
- Supervising work performed by all store team members and working jointly with the District Manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under their supervision
- Utilizing Scheduling & Timekeeping recommendations based on sales and payroll forecasting to develop and post work schedules for each pay period
- Reviewing team member timecards for clocking accuracy and correcting all missed punches daily
- Ensuring all store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales, and safety
- Working with the Sales and Pricing Departments in establishing pricing levels for professional customers
- Maximizing gross profit on outside purchases and monitoring non-competitive price overrides and price matches to ensure policy compliance, overall profitability, and eliminate discounting abuse
- Ensuring the store is organized and operating according to all company policies and procedures
- Implementing all planogram changes and merchandising plans as outlined
- Providing the Inventory Control Department with accurate and timely stock adjustment recaps
- Accurately handling all daily store accounting functions to ensure maximum store, corporate, and distribution center efficiency
- Monitoring all charge accounts, promptly taking care of any past due situations and communicating regularly with the Territory Sales Manager and credit department on status of problem accounts
- Monitoring all susceptible areas and implementing loss prevention procedures accordingly
- Ensuring store vehicles are clean, well-maintained, and daily/monthly inspections are being completed properly
- Reporting property/building needs using the Maintenance and Repair System (MARS) or to District Manager
- Attending the Annual Managers' Conference
Requirements
- Sales Specialist Training, Assistant Manager Certification, Manager Development Program module
- Strong verbal and written communication skills
- Well-organized with the ability to prioritize effectively and manage time efficiently
- Knowledge of automotive parts, equipment, and systems (desired)
- Fluency in multiple languages (Spanish is highly desired)
- Certified Parts Professional Certification; ASE certification (desired)
Benefits
- Competitive Wages & Paid Time Off
- Stock Purchase Plan & 401k with Employer Contributions Starting Day One
- Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
- Team Member Health/Wellbeing Programs
- Tuition Educational Assistance Programs
- Opportunities for Career Growth