Store Management - Shops @ Fallen Timbers, Maumee, OH

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction.

Why Join Us?

• Competitive pay and benefits
• Career growth opportunities within our growing company
• Dynamic, fast-paced, and rewarding work environment
• Strong commitment to Diversity, Equity, and Inclusion initiatives

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Requirements

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Proficiency in retail management software and basic computer applications.
• Open availability, including mornings, days, and nights for opening and closing the store.
• Minimum standard work week of 5 days (Assistant Store Manager) or minimum of 5 days availability (Supervisor).
• Minimum standard work week of 44 hours for Assistant Store Manager (increased during peak sales periods such as Holiday and Back-to-School) or 30 hours for Supervisor.
• Availability on weekends and holidays.
• Punctuality and regular attendance consistent with company policies.
• Reliable transportation.
• Must speak, read, and write English clearly to converse with customers, supervise staff, and perform business-related mathematics.
• May require relocation within the company's network based on operational needs and career growth.
• High School Diploma or GED equivalent; 2+ years’ experience in retail leadership strongly preferred; or equivalent combination of education and experience.
• Must be at least 18 years or older.

Physical Demands

• Prolonged standing approximately five to 14 hours per day.
• During peak sale periods (e.g., Holiday, Back-to-School), may work for long periods throughout a one to 12-hour day.
• Requires stooping, kneeling, reaching, and pulling to place or stock merchandise.
• May be required to climb ladders or ascend/descend stairs.
• Required to lift items weighing 5–25 lbs regularly; in certain circumstances, weights may be higher.
• Must have good vision, including color differentiation.
• Work environment is a moderately noisy retail setting.

Pay

• Assistant Store Manager: $16.38 - $19.50 per hour with bonus opportunities if store KPIs are met.
• Supervisor: $14.00 per hour.

Benefits

• Company 401K plan eligibility for all roles.
• Full-time roles eligible for medical, dental, vision, sick leave, parental leave, and company-paid time off.