STORE/LEAD RECEIVER

About the role

Provide customer service, supervise and complete all transactions with 3rd party vendors, monitor total store conditions, and maintain standards. Oversee inventory control, safe food handling, and night crew operations while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Maintain awareness of inventory/stocking conditions to ensure ordering system integrity, including Computer Assisted Ordering and balance on hand (BOH) accuracy
• Check condition, accuracy of quantity, pricing, and temperature of received product
• Process damaged/returned goods and complete required paperwork
• Assist with markdowns and the 5S process (sort, straighten, shine, standardize, and sustain) of markdown locations
• Ensure inventory management for all delivered product
• Manage Direct Store Delivery (DSD) ad plan, inventory, and ad space on the sales floor
• Scan DSD out-of-stocks and communicate with vendors
• Maintain excellent 5S standards in receiving and backroom areas
• Ensure all vendors follow company policies and procedures, including dress code
• Assist with scheduling routine price changes by updating shelf tags and promotional signs
• Assist with planning, organizing, and supervising the inventory process
• Report product ordering/shipping discrepancies to the department manager
• Stay current with present, future, seasonal, and special ads
• Adhere to all food safety regulations and guidelines
• Assist with the perishable donation program
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept
• Ensure shipping and receiving tools are working properly for smooth product/merchandise transition
• Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of needed repairs
• Ensure maximum security of the receiving area and backroom
• Develop and train Direct Store Delivery (DSD) Receiver backup
• Communicate company, department, and job-specific information to associates and vendors
• Collaborate with associates and promote teamwork to achieve company/store goals
• Train and develop associates on job performance and participate in performance appraisals
• Assist in other departments when needed
• Attend required classes and meetings
• Prepare for and perform quarterly inventory of the department
• Unload groceries and operate checkout terminal; execute monetary transactions for customers as needed
• Bag groceries and load them into shopping carts as needed

Supervisory Duties (if assigned)

• Evaluate, prepare, and review associate performance evaluations
• Investigate issues, determine actions, and proceed with progressive discipline of associates
• Train new and promoted associates
• Communicate information to upper management and store personnel
• Enforce company policies, procedures, and union contracts (if applicable)
• Review department statements and follow through on discrepancies
• Review time cards and follow through as needed
• Review department bulletins, follow through, and implement all company programs
• Monitor and control shrink and expenses
• Complete required forms
• Determine emergency situations and contact proper personnel
• Monitor and maintain store security while in charge

Requirements

• Must be able to perform the essential functions of the position with or without reasonable accommodation

Qualifications

• High school graduate or equivalent preferred
• Ability to read technical manuals, retain, and comprehend information
• Basic math functions: addition, subtraction, multiplication, and division
• Writing skills to complete forms for budgets, inventories, orders, and reports
• Good customer service skills
• Ability to read and write
• Basic math skills
• Good communication and organizational skills
• Good associate relations skills
• Ability for keyboard entries and 10-key use
• Management and leadership skills
• Grocery department experience
• Receiving experience
• Ordering experience