Store Implementation Specialist

Job Summary

Manage Readiness activities involved with New Store Openings, Franchise Changeovers, Store Remodels, Acquisition. Transitions/Openings, and Special Projects.

Key Duties and Responsibilities

• Execute New Store Openings, Changeovers, Store Remodels, RIS Transitions/Openings, Special Projects, and Calibrations.
• Manages the day-to-day Merchandising/Ordering, Equipment Functionality, and Infrastructure processes for coverage area(s) (National Market) through remote and site visits; to execute Implementation Readiness. Includes monitoring of schedules, KPI review/analysis, monitoring and spot verification, compliance with Operations, Building/Health Inspectors, 7Clean compliance and related governance.
• Represents Implementation department in site visits with Operations, Franchisees and other key stakeholders.
• Communicate, coordinate, and verify efforts with key stakeholders associated with noted activities to include Market Leaders, Area Leaders, SSC, and Program Implementation Leaders.
• Ensures program scope and business objectives are clearly documented.
• Collaborate with cross-functional teams to develop detailed product flow, displays and Sales Plan execution. Coach stakeholders to ensure the project team works together efficiently and effectively.
• Reviews infrastructure process for New Store Openings, Changeovers and Special Projects. Analyze current assortment with national schematics and regional items/programs to tailor assortment to the local store (Retailer Initiative).
• Potentially oversee and manage support staff activities, such as New Store and Changeover infrastructure, resetting, scheduling and communication.
• Execute and manage complex Operations schedules concurrently, in coordination with Construction, Operations, Planning and Vendors.
• Assist with initial store payroll, audit, lottery setup and cash reporting, and cost of goods accounting during change and control activities.
• Completes By Item Checklist for building maintenance and Design Package fulfillment.

Education and Experience

• Education: High School/GED
• Years of Relevant Work Experience: 3+ years
• Years of Management Experience: NA
• Certifications/Licenses: Training any license or certification as required by location.

Specific Knowledge and Skills

• Experience: 3-5+ yrs., retail, grocery, or food management service sales. Possess strong facilitation and organizational skills. Able to analyze, use and explain specific, logical, and detailed, complicated processes. Requires excellent written and verbal skills.
• Proficiency in Excel, PowerPoint, and Microsoft Teams.
• Weekend, evening, and holiday work will be required. Thorough knowledge of Store Operations including financial management, merchandising, store reports, human resources, etc.
• Ability to solve problems by assessing the situation, leveraging data where applicable, identifying root cause and developing potential solutions.
• High level of agility and adaptability; ability to quickly learn details of new business functions and operate in various project methodologies.
• Must possess the ability to properly plan and fiscally execute all activities.
• Strong organizational skills, Microsoft Suite and Travel skills are a must.