Store Operations Support Specialist

Job Description

Coverage of Operations Assessments in all US stores
- Measure operational performance by evaluating Product, Service, Image, Food Safety, Team Member Safety and Technology/Innovation
- Provide hands-on training during the assessment with a positive attitude
- Evaluate all systems in stores to ensure compliance against DPZ Standards and procedures
- Visit all stores in assigned area multiple times per year to meet team objectives
- Assist teams to meet visit goals which may include travel outside of your assigned area

Additional Responsibilities

- Facilitate educational programs on operations evaluation and improvement
- Partner with FBC’s/Franchisees/MCOs and Marketplace Trainers to develop additional targeted training that will improve operations in your assigned area
- Educate marketplace on current and revised standards in a proactive manner
- Perform calibration visits with the marketplace leaders
- Assess and share best practices

Qualifications

• Minimum 1-year General Management experience at Domino’s Pizza store, 2 years preferred
• Experience as a multi-unit supervisor or Operations Trainer preferred
• Role model operator with history of exceptional evaluation scores
• Coach and develop team members
• Proficient in leveraging technology and innovation in stores to drive operational performance
• Work independently and be results oriented
• Thorough understanding of Domino’s Pizza standards, policies, and procedures. Appropriate level of computer and technology skills (Microsoft office)
• Give and receive constructive feedback and diffuse volatile situations
• Outstanding communication including verbal, written and presentation skills
• Strong interpersonal, time management and organizational skills. Effective coaching and motivational skills, professional demeanor
• Travel 75- 85%, including overnight travel
• Work 3-4 weekends per month
• Recommendation from Franchisee, Director of Corporate operations or equivalent
• High School Diploma required

Benefits

• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus