Store Director (Store Manager) - Columbus Area

About the role

The Store Director (Store Manager) role at Target is a leadership position designed to help all families discover the joy of everyday life. This role involves managing a large team of hourly team members and leaders, recruiting, selecting, talent management, and talent planning across all departments of the store. Additionally, the Store Director is responsible for guest service fundamentals, retail business financials, creating store-specific strategies, and managing a team to deliver results.

Responsibilities

• Cultivate a guest-centric and engaged team
• Lead a talent culture through onboarding, development, and growth of your leaders
• Drive accountability through clear expectations and consistent performance management
• Create and deliver sustainable and equitable talent strategies to fuel career progression and team growth
• Be approachable and available for your team, leading a culture where leaders and team members are able to share and issues are quickly resolved
• Recruit, hire, and retain a passionate team for area-specific knowledge and expertise
• Oversee the scheduling process to ensure schedules meet the needs of your business, while providing a consistent guest experience and aligning with team member availability and desired hours
• Own and implement leadership schedules that align to guest and business needs (including weekends, mornings, evenings, overnight and appropriate seasonal adjustments)
• Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Invest in and follow up on personal and team training to enhance skills and capabilities, follow up to consistently achieve timely completion of required training
• Model creating a welcoming experience by greeting guests as you are working
• Engage with guests when assistance is needed; engage with guests in a welcoming way and help solve their specific needs
• Lead by thanking guests and let them know we’re happy they chose to shop at Target
• Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate, and promote the suite of benefits, features, and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up, and Circle 360 same day delivery)
• Own your store’s overall business to drive efficiency, safety, and grow sales
• Build and execute plans to run an efficient operation to fund future growth
• Lead and create a culture of executing all best practices by understanding where operational shortages can occur throughout the building, build routines and action plans to resolve opportunities, and establish clear goals and expectations to hold team accountable
• Leverage your reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions
• Lead a culture of financial accountability through following your sales trends, leadership headcount guidelines, payroll management, and hourly overtime guidance and teaming each team how to understand their role in driving sales growth and total store profitability
• Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
• Build relationships that are important to the store’s community to address the most pressing local needs
• Leverage field support partners to help you solve problems and drive continuous operational improvement
• Set clear priorities for the team through balancing competing priorities and demands
• Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively drive sustainable solutions, and own total store accountability to safety
• Validate an instore security culture by focusing on deterrence, response, and resolution in order to improve physical security processes
• Validate that merchandise protection strategies across the total store are being executed according to best practices
• As a key carrier, follow all safe and secure training and processes
• Addressing all store emergency and compliance needs
• Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; Lead and hold the team accountable to work in the same way

Requirements

• A 4-year degree or equivalent experience
• Strong interpersonal and communication skills
• Team leadership and engagement
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Manage conflict and lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Welcoming and helpful attitude
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed

Qualifications

• Open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times)

Skills

• Interact and help others - including guests that shop our store and fellow team members you work with
• Thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success

Benefits

Target offers comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Pay

The pay range is $106,000.00 - $212,000.00. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications.

Schedule

Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary.

Beware of hiring scams

Target will never ask you to submit personal information via a text message for a position. Target will only ask you to apply for positions through corporate.target.com/careers, or Workday, our applicant tracking system.

Competitive benefits

We are proud to provide benefits that support you, your family and your future. Health and well-being, financial well-being, paid time off, education assistance, market-leading pay, Team Target discount, and creating a culture of joy are some of the benefits offered by Target.