Store Director (Store Manager) - Cincinnati Area

About the role

The Store Director (Store Manager) role at Target is a leadership position that focuses on helping all families discover the joy of everyday life. This role involves managing a large team of hourly team members and leaders, recruiting, selecting, talent management, and talent planning across all departments of the store. Additionally, it includes guest service fundamentals, retail business financials, creating store-specific strategies, and managing a team to deliver results.

Responsibilities

• Cultivate a guest-centric and engaged team
• Lead a talent culture through onboarding, development, and growth of your leaders
• Drive accountability through clear expectations and consistent performance management
• Create and deliver sustainable and equitable talent strategies to fuel career progression and team growth
• Be approachable and available for your team, leading a culture where leaders and team members are able to share and issues are quickly resolved
• Recruit, hire, and retain a passionate team for area-specific knowledge and expertise
• Own and implement leadership schedules that align to guest and business needs
• Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Invest in and follow up on personal and team training to enhance skills and capabilities
• Model creating a welcoming experience by greeting guests as you are working
• Engage with guests when assistance is needed, engaging in a welcoming way and helping solve their specific needs
• Lead by thanking guests and letting them know we're happy they chose to shop at Target
• Drive a guest-obsessed culture balancing the in-store and digital guest to deliver on store sales goals and operational goals while ensuring your team can inform, educate, and promote the suite of benefits, features, and offerings that reward our guest and/or enhance their shopping experience (including the Target App, Target Circle Card, Target Circle, Drive Up, Order Pick Up, and Circle 360 same-day delivery)
• Own your store’s overall business to drive efficiency, safety, and grow sales
• Build and execute plans to run an efficient operation to fund future growth
• Lead and create a culture of executing all best practices by understanding where operational shortages can occur throughout the building, building routines and action plans to resolve opportunities, and establishing clear goals and expectations to hold team accountable
• Leverage reports (financial, operational, safety, food safety, team and guest) to understand the business and make decisions
• Lead a culture of financial accountability through following sales trends, leadership headcount guidelines, payroll management, and hourly overtime guidance, and teaching team how to understand their role in driving sales growth and total store profitability
• Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
• Build relationships that are important to the store’s community to address the most pressing local needs
• Leverage field support partners to help solve problems and drive continuous operational improvement
• Set clear priorities for the team through balancing competing priorities and demands
• Own the safety culture and performance for the store through modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, validating investigations effectively, and driving sustainable solutions
• Validate an instore security culture by focusing on deterrence, response, and resolution in order to improve physical security processes
• Validate that merchandise protection strategies across the total store are being executed according to best practices
• As a key carrier, follow all safe and secure training and processes
• Address all store emergency and compliance needs
• Always demonstrate a culture of ethical conduct, safety (including food safety) and compliance; lead and hold the team accountable to work in the same way

Requirements

• 4-year degree or equivalent experience
• Strong interpersonal and communication skills
• Team leadership and engagement
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Manage conflict and lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Welcoming and helpful attitude
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed

Qualifications

• Open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times)
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Able to climb up and down ladders as needed
• Able to scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others
• Able to work in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
• Able to remain mobile for the duration of a scheduled shift (shift length may vary)
• Able to remain flexible with a schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary

Benefits

Target offers comprehensive health benefits and programs, including medical, vision, dental, life insurance, and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.

Pay

The pay range for this role is $106,000.00 - $212,000.00, based on several factors which vary based on position, including labor markets and in some instances may include education, work experience and certifications.

Schedule

This role requires a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).