Store A Manager - 2704589

Location: Coastal Carolina BU – Region 03 – Market 02: 3236 Richlands Highway, Jacksonville, North Carolina 28540

Shift Availability: Flexible Availability

Job Type: Full‑time

Essential Duties

• Leadership and Management: Directly supervises 2 or more full‑time employees (Assistant Manager(s), Lead Representative(s), Customer Service Representative(s)). Recruits, hires and trains enthusiastic employees, ensures excellent customer service, develops and assigns tasks to keep the store clean, stocked, organized and well‑kept. Schedules employees within company guidelines, implements non‑discriminatory management practices, and maintains a professional image.
• Store Relationships: Develops positive, professional relationships with suppliers, promotes excellent service, resolves customer complaints promptly, provides regular on‑site attendance, and ensures a safe, positive public image in the community.
• Training and Development: Prepares performance appraisals in Workday (30‑, 60‑, 90‑day, 12‑month, anniversary check‑ins). Trains employees on customer service, store image, marketing execution, safety procedures, cash awareness, and ensures timely completion of required training.
• Communications: Establishes methods for timely employee communication, holds periodic meetings with store staff and the District Manager.
• Organizing and Planning: Evaluates store needs, creates action plans, organizes store files and manuals, supervises report completion, ensures merchandise is stocked, displayed attractively, priced correctly, and that employment‑related posters are accessible.
• Financial: Analyzes daily sales and expenses, takes actions to maximize sales and net profit, budgets and forecasts P&L lines, manages merchandise margins, safeguards and accounts for all money, performs financial analyses, and notifies the District Manager of any discrepancies.

Job Requirements

• High school diploma or equivalent plus 1–2 years of retail experience, or an equivalent combination of education, training and work experience (preferred).
• Ability to supervise and train employees on equipment, tools and materials as described in CSR, LSR and SA job descriptions.
• Ability to supervise and manage functions listed in CSR, LSR and SA job descriptions.
• Proficiency with computers for reports, inventory control, cash control, employment forms, etc., or willingness to acquire those skills.
• Valid driver’s license and dependable transportation.
• Open availability and ability to work a minimum of 50 hours per week, including all shifts, weekends and holidays.
• Effective oral and written communication in English.
• Ability to perform the essential duties and physical functions described.

Certificates & Licenses

• Food Server certificate (e.g., ServSafe) and Food Safety Management certification may be required.

Physical Requirements

• Ability to work a minimum of 50 hours per week.
• Exposure to cold or warm temperature extremes; occasional work in a walk‑in cooler/freezer and outdoors.
• Occasionally lift/carry up to 30 lb from ground to overhead and up to 50 lb from ground to waist.
• Continuous hand work requiring eye‑hand coordination; push/pull up to 20 lb with a hand‑truck.
• Reach overhead, bend, twist at waist, stoop, kneel, squat, push, pull, and stand/walk for an entire shift.
• Operate a cash register and/or computer keyboard.
• Work alone; occasional exposure to noise; may need to climb a ladder to store/retrieve materials or handle signage.

Work Environment

• Work requires 50 hours per week and can include all shifts, weekends and holidays.
• Approximately 95 % of work performed indoors; duties may include cleaning parking lots, gas pumps, taking out garbage, etc.
• Exposure to extreme cold temperatures in walk‑in cooler/freezer and occasional noise.
• Minimum direction with periodic supervision.