Jobs · Information Technology · Arizona

Storage Client Solutions Engineer

IBM · Tucson, AZ · 3 mo ago
On-siteInformation TechnologyFull-time

Your Role and Responsibilities

  • Support senior engineers in client discovery, requirement analysis, and early technical qualification
  • Participate in conversations with clients on emerging technologies and challenging solution opportunities, providing research, demos, or technical collateral
  • Conduct lab validation, PoC setups, solution testing, and basic architectural documentation
  • Contribute to the creation of repeatable solution assets, including configuration guides, validation briefs, and internal knowledge articles based on the client solutions
  • Aid in the integration of successful client solutions into broader solutions roadmaps and GTM assets
  • Assist with operational tasks for partner programs, enablement sessions, ecosystem onboarding, and curated demos
  • Analyze solution adoption, customer/partner activity, and technical enablement metrics

Preferred Education

Master's Degree Required

Technical and Professional Expertise

  • Enterprise storage or SDS fundamentals (IBM Storage, Dell, NetApp, Pure, Ceph, etc.)
  • Basics of block, file, object, RAID, snapshots, replication, and performance concepts
  • Virtualization platforms (VMware, Hyper V, KVM)
  • Containers and orchestration (Kubernetes, OpenShift, Docker fundamentals)
  • Basic understanding of cloud platforms (AWS, Azure, GCP)
  • Exposure to data pipelines, AI/ML frameworks, or modern analytics platforms (plus)

What Makes You a Great Fit

  • A strong desire to learn new technologies deeply and continuously
  • Curiosity and willingness to ask questions, experiment, and solve challenging problems
  • Collaboration, transparency, and a "help first" mindset with teammates and partners
  • Ownership mentality: you follow through, deliver, and care about impact
  • A bias for action and resilience—comfortable learning through iteration and failure
  • Clear communication skills and the ability to translate technical concepts simply

Preferred Technical and Professional Experience

  • Discipline in program managing oneself and others to deliver on objectives
  • Openness, transparency, and honesty with oneself and others as it pertains to intentions, objectives, plans, and execution
  • A habit of facing and overcoming difficult technical and business challenges, or failing while putting forth one’s best effort, leaning, and forging on
  • An innate desire to deeply learn new technologies and customer workloads with a strong understanding of the problems being solved and the business value derived
  • A bias for action and results, viewing failure as necessary and educational
  • A habit of exercising the principle of charity, interpreting the words and actions of others in the best, strongest, and most rational way possible

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