Storage Client Solutions Engineer
IBM · Tucson, AZ · 3 days ago
On-siteInformation TechnologyFull-time
Your Role and Responsibilities
- Support senior engineers in client discovery, requirement analysis, and early technical qualification
- Participate in conversations with clients on emerging technologies and challenging solution opportunities, providing research, demos, or technical collateral
- Conduct lab validation, PoC setups, solution testing, and basic architectural documentation
- Contribute to the creation of repeatable solution assets, including configuration guides, validation briefs, and internal knowledge articles based on the client solutions
- Aid in the integration of successful client solutions into broader solutions roadmaps and GTM assets
- Assist with operational tasks for partner programs, enablement sessions, ecosystem onboarding, and curated demos
- Analyze solution adoption, customer/partner activity, and technical enablement metrics
Preferred Education
Master's Degree Required
Technical and Professional Expertise
- Enterprise storage or SDS fundamentals (IBM Storage, Dell, NetApp, Pure, Ceph, etc.)
- Basics of block, file, object, RAID, snapshots, replication, and performance concepts
- Virtualization platforms (VMware, Hyper V, KVM)
- Containers and orchestration (Kubernetes, OpenShift, Docker fundamentals)
- Basic understanding of cloud platforms (AWS, Azure, GCP)
- Exposure to data pipelines, AI/ML frameworks, or modern analytics platforms (plus)
What Makes You a Great Fit
- A strong desire to learn new technologies deeply and continuously
- Curiosity and willingness to ask questions, experiment, and solve challenging problems
- Collaboration, transparency, and a "help first" mindset with teammates and partners
- Ownership mentality: you follow through, deliver, and care about impact
- A bias for action and resilience—comfortable learning through iteration and failure
- Clear communication skills and the ability to translate technical concepts simply
Preferred Technical and Professional Experience
- Discipline in program managing oneself and others to deliver on objectives
- Openness, transparency, and honesty with oneself and others as it pertains to intentions, objectives, plans, and execution
- A habit of facing and overcoming difficult technical and business challenges, or failing while putting forth one’s best effort, leaning, and forging on
- An innate desire to deeply learn new technologies and customer workloads with a strong understanding of the problems being solved and the business value derived
- A bias for action and results, viewing failure as necessary and educational
- A habit of exercising the principle of charity, interpreting the words and actions of others in the best, strongest, and most rational way possible