Jobs · Information Technology · Tennessee

Cloud Storage Engineer

ADT · Knoxville, TN · 1 mo ago
On-siteInformation TechnologyFull-time

We are looking for a hands-on Storage Platform Engineer to design, build, and operate enterprise storage platforms across hybrid on-prem data centers and cloud environments. This role focuses on SAN, NAS, and hyperconverged infrastructure (HCI) solutions including NetApp, Dell Isilon, Dell Unity, and HPE Alletra.

Responsibilities

  • Design, build, and support enterprise storage platforms across SAN, NAS, and HCI environments.
  • Engineer and manage storage solutions including NetApp (ONTAP), Dell Isilon (PowerScale), Dell Unity, and HPE Alletra.
  • Provision and manage storage resources including volumes, LUNs, shares, and file systems across multi-tenant environments.
  • Configure and manage SAN environments including zoning, masking, and WWPN-based connectivity.
  • Design and support storage connectivity models including Fibre Channel (FC), iSCSI, Direct Attached Storage (DAS), and NVMe-based storage architectures.
  • Manage and optimize storage performance, capacity, and availability across platforms.
  • Lead storage-related activities for system migrations, data center moves, and workload transitions.
  • Work closely with server, virtualization, and application teams to align storage solutions with compute and workload requirements.
  • Implement and maintain backup, replication, and disaster recovery strategies across storage platforms.
  • Perform advanced troubleshooting and root cause analysis (RCA) for storage and performance-related issues.
  • Monitor storage systems and proactively address capacity, performance, and reliability risks.
  • Maintain storage documentation, runbooks, and standard operating procedures.
  • Ensure compliance with enterprise standards, data protection requirements, and configuration baselines.
  • Drive automation and standardization of storage provisioning and management tasks where applicable.
  • Participate in 24x7 on-call rotation, providing escalation support for storage and infrastructure incidents.
  • Perform other duties as assigned.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
  • 5 to 8+ years of experience in storage engineering or infrastructure engineering.
  • Hands-on experience with enterprise SAN/NAS storage platforms.
  • Strong experience with storage provisioning, zoning, and performance management.
  • Experience supporting enterprise data center environments.

Skills

  • Strong expertise in enterprise storage platforms including NetApp, Dell Isilon (PowerScale), Unity, and HPE Alletra.
  • Deep understanding of storage networking concepts, including WWPN, zoning, masking, and SAN fabric design.
  • Strong knowledge of storage protocols and connectivity models:
    • Fibre Channel (FC)
    • iSCSI
    • Direct Attached Storage (DAS)
    • NVMe / NVMe-over-Fabrics
  • Experience with both block and file storage architecture.
  • Strong understanding of storage performance tuning, IOPS, throughput, latency, and capacity planning.
  • Experience with replication, snapshots, and disaster recovery strategies across storage platforms.
  • Familiarity with virtualization integrations (VMware) and storage-backed workloads.
  • Exposure to automation and scripting (PowerShell, Python, or vendor tools) for storage management.
  • Ability to translate architecture into deployable storage solutions with high reliability.
  • Strong troubleshooting skills across multi-platform infrastructure environments.
  • Strong collaboration skills working with server, network, and application teams.
  • Demonstrated ownership, accountability, and pride in delivering high-quality engineering outcomes.

Preferred Qualifications

  • Experience with HCI storage platforms and converged infrastructure stacks.
  • Experience working alongside VMware and virtualization environments.
  • Exposure to cloud-based storage services and hybrid storage architectures.
  • Experience with automation and Infrastructure as Code concepts.
  • Experience supporting large-scale storage environments and migrations.
  • Exposure to backup platforms and data protection tools (Cohesity, Data Domain, etc.).

Required Licensing or Certifications

  • NetApp or Dell/EMC certifications
  • Cloud certifications
  • HCI certifications

Schedule

  • Hybrid work model: 4 days on-site, 1 day work from home.
  • Participation in a rotating 24x7 on-call support model is required.
  • May require after-hours, weekend, or off-shift work during incidents, maintenance windows, or critical business events.

Travel

Light travel, up to 10%.

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