Cloud Storage Engineer
ADT · Knoxville, TN · 1 mo ago
On-siteInformation TechnologyFull-time
We are looking for a hands-on Storage Platform Engineer to design, build, and operate enterprise storage platforms across hybrid on-prem data centers and cloud environments. This role focuses on SAN, NAS, and hyperconverged infrastructure (HCI) solutions including NetApp, Dell Isilon, Dell Unity, and HPE Alletra.
Responsibilities
- Design, build, and support enterprise storage platforms across SAN, NAS, and HCI environments.
- Engineer and manage storage solutions including NetApp (ONTAP), Dell Isilon (PowerScale), Dell Unity, and HPE Alletra.
- Provision and manage storage resources including volumes, LUNs, shares, and file systems across multi-tenant environments.
- Configure and manage SAN environments including zoning, masking, and WWPN-based connectivity.
- Design and support storage connectivity models including Fibre Channel (FC), iSCSI, Direct Attached Storage (DAS), and NVMe-based storage architectures.
- Manage and optimize storage performance, capacity, and availability across platforms.
- Lead storage-related activities for system migrations, data center moves, and workload transitions.
- Work closely with server, virtualization, and application teams to align storage solutions with compute and workload requirements.
- Implement and maintain backup, replication, and disaster recovery strategies across storage platforms.
- Perform advanced troubleshooting and root cause analysis (RCA) for storage and performance-related issues.
- Monitor storage systems and proactively address capacity, performance, and reliability risks.
- Maintain storage documentation, runbooks, and standard operating procedures.
- Ensure compliance with enterprise standards, data protection requirements, and configuration baselines.
- Drive automation and standardization of storage provisioning and management tasks where applicable.
- Participate in 24x7 on-call rotation, providing escalation support for storage and infrastructure incidents.
- Perform other duties as assigned.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
- 5 to 8+ years of experience in storage engineering or infrastructure engineering.
- Hands-on experience with enterprise SAN/NAS storage platforms.
- Strong experience with storage provisioning, zoning, and performance management.
- Experience supporting enterprise data center environments.
Skills
- Strong expertise in enterprise storage platforms including NetApp, Dell Isilon (PowerScale), Unity, and HPE Alletra.
- Deep understanding of storage networking concepts, including WWPN, zoning, masking, and SAN fabric design.
- Strong knowledge of storage protocols and connectivity models:
- Fibre Channel (FC)
- iSCSI
- Direct Attached Storage (DAS)
- NVMe / NVMe-over-Fabrics
- Experience with both block and file storage architecture.
- Strong understanding of storage performance tuning, IOPS, throughput, latency, and capacity planning.
- Experience with replication, snapshots, and disaster recovery strategies across storage platforms.
- Familiarity with virtualization integrations (VMware) and storage-backed workloads.
- Exposure to automation and scripting (PowerShell, Python, or vendor tools) for storage management.
- Ability to translate architecture into deployable storage solutions with high reliability.
- Strong troubleshooting skills across multi-platform infrastructure environments.
- Strong collaboration skills working with server, network, and application teams.
- Demonstrated ownership, accountability, and pride in delivering high-quality engineering outcomes.
Preferred Qualifications
- Experience with HCI storage platforms and converged infrastructure stacks.
- Experience working alongside VMware and virtualization environments.
- Exposure to cloud-based storage services and hybrid storage architectures.
- Experience with automation and Infrastructure as Code concepts.
- Experience supporting large-scale storage environments and migrations.
- Exposure to backup platforms and data protection tools (Cohesity, Data Domain, etc.).
Required Licensing or Certifications
- NetApp or Dell/EMC certifications
- Cloud certifications
- HCI certifications
Schedule
- Hybrid work model: 4 days on-site, 1 day work from home.
- Participation in a rotating 24x7 on-call support model is required.
- May require after-hours, weekend, or off-shift work during incidents, maintenance windows, or critical business events.
Travel
Light travel, up to 10%.