Stockroom Lead
About the role
Raymond West is looking for a motivated Stockroom Lead to join our Parts department. The Stockroom Lead is responsible for training employees, planning, assigning, and directing work of the Parts Department. Raymond West is committed to providing our customers with end-to-end warehouse solutions. We bring you our industry-leading expertise in lift trucks, racking, conveyor, dock and door, rentals, parts, and service. Our customers trust us to provide the right supply chain solutions and services to keep their business up and running. Raymond West has a great group of loyal and hardworking employees who help us maintain our exemplary level of sales and service. Check us out at www.raymondwest.com.
Responsibilities
- Determines work procedures, prepares work schedules and expedites workflow for stockroom personnel.
- Assigns duties, ensures work is checked for accuracy, neatness, and conformance to established policies and procedures.
- Reviews policies and procedures, suggests and implements changes where necessary.
- Issues written and oral instructions to Parts Department subordinates.
- Promotes and supports sales of all RW products and services to include New and Used equipment, Field Service, Rental, Shop, Parts, Training and Allied services.
- Promotes a professional image of the Parts Department and RW in general.
- Establishes and maintains a close working relationship with vendors, prospective vendors, customers, and all RW departments.
- Provides support in any area of the Parts Department where a need exists.
- Identifies, on an ongoing basis, areas where improvements can be made in operations and procedures; presents suggestions to management. Implements approved changes.
- Trains employees to perform new duties and to improve performance on existing duties.
- Monitors daily subordinates’ performance levels.
- Maintains a safe, clean, and organized working environment always.
- Maintains a high level of customer service on the telephone, at the counter, and through accurate order fulfillment.
- Performs other duties as assigned by the Parts Manager.
Skills
- Excellent written and verbal communication skills
- Excellent Organizational Time Management skills
- Proficient in Microsoft office Suite and similar software
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to speak effectively before groups of customers or employees of the organization.
- Must be able to maintain effective working relationships with employees, Co-workers, and Managers in other departments.
- Must be willing to work off-hours as specific needs dictate and willing to assume more responsibility as required.
Qualifications
Minimum Education and Experience: Determined by position. High School diploma or general education degree (GED).