Stocking 2 Coach

Position Summary

TourToTeach, managing and supporting customer service initiatives, driving financial performance and sales, ensuring compliance with company policies and procedures, and serving as a leader in team development.

What you'll do...

• Teaches and develops teams by providing training and feedback.
• Collaborates with all levels of associates to improve store operations.
• Introduces and leads company change efforts.
• Provides clear expectations and guidance to implement business solutions.
• Communicates business objectives to teams effectively.
• Models and demonstrates exceptional customer service standards.
• Manages and supports customer service initiatives such as Store of the Community and community outreach programs.
• Ensures customer needs, complaints, and issues are successfully resolved.
• Develops and implements action plans to correct deficiencies and improve the customer experience.
• Supervises and develops opportunities for hourly associates by hiring, training, mentoring, and assigning duties.
• Assigns clear expectations and provides associate recognition.
• Promotes a belonging mindset in the workplace and recruits and develops qualified associates.
• Coordinates and oversees job-related activities and assignments.
• Supports key stakeholders and identifies and addresses improvement opportunities.
• Respects individuals by building high-performing teams, embracing differences, and creating a workplace where associates feel seen, supported, and connected.
• Works collaboratively, builds strong relationships, communicates with impact, and motivates and influences others.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Acts with integrity by maintaining and promoting the highest standards of ethics and compliance, modeling Walmart values, and encouraging learning from mistakes.
• Serves customers and members by delivering results, balancing short and long-term priorities, and considering various stakeholders.
• Strives for excellence by displaying curiosity, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes.
• Drives continuous improvements, adopts new technologies and skills, and supports others through change.
• Offers competitive pay, performance-based bonuses, and other benefits.
• Includes health benefits, financial benefits, paid time off, and other perks.
• Includes tuition assistance through Live Better U and Bellevue University.
• Includes a minimum qualification of 2 years of college, 1 year of retail experience and supervisory experience, or 2 years of general work experience and supervisory experience.
• May require a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training for facilities selling firearms.
• May require a state-issued Certificate of Eligibility for facilities selling only ammunition and having state-specific requirements.

Minimum Qualifications

• 2 years’ of college;
• OR 1 year’s retail experience and 1 year’s supervisory experience;
• OR 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University;
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.