(USA) Stocking 2 Coach

Position Summary

TourToTeach, a role within the Walmart organization, involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes touring stores, providing feedback, and collaborating with all levels of associates regarding store operations. The role also involves introducing and leading company change efforts, providing clear expectations and guidance, and implementing business solutions.

What you'll do...

• Teaches and trains teams effectively
• Collaborates with all levels of associates regarding store operations
• Introduces and leads company change efforts
• Provides clear expectations and guidance to implement business solutions
• Communicates business objectives to teams effectively
• Models and demonstrates exceptional customer service standards
• Manages and supports customer service initiatives such as Store of the Community and Community Outreach Programs
• Ensures customer needs, complaints, and issues are successfully resolved
• Develops and implements action plans to correct deficiencies
• Provides process improvement leadership to ensure a high quality customer experience
• Drives the financial performance and sales of the designated store area
• Reviews and evaluates PL Profit Loss statements
• Manages and assists in budgeting, forecasting, and controlling expenses
• Maintains effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved
• Supervises and develops opportunities for hourly associates
• Hires, trains, mentors, assigns duties, provides recognition, and promotes a belonging mindset in the workplace
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential
• Coordinates, completes, and oversees job-related activities and assignments
• Supports plans and initiatives to meet customer and business needs
• Identifies and communicates goals and objectives
• Builds accountability for and measures progress in achieving results
• Identifies and addresses improvement opportunities
• Demonstrates adaptability and promotes continuous learning
• Respects the individual, builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected through a culture of belonging
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments
• Acts with integrity, maintains and promotes the highest standards of integrity, ethics, and compliance, and holds oneself and others accountable
• Serves our customers and members, delivers results while putting the customer first, makes decisions based on data insights and analysis, balances short and long-term priorities, and considers various stakeholders when making plans
• Strives for excellence, displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change

Pay

The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location) and Complex Structure (based on external factors that create challenges).

Benefits

Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. Associates will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount received depends on job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see here.

Live Better U

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see here.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.