(USA) Stocking 2 Coach

Position Summary

TourToTeach as a leader and trainer, actively listens to associates, provides feedback, and collaborates across all levels to improve store operations. Manages customer service initiatives and ensures customer satisfaction through the One Best Way service model.

What you'll do...

• Tour stores and provide training to associates.
• Communicate and collaborate with all levels of associates regarding store operations.
• Utilize technology and business initiatives to lead company change efforts.
• Provide clear expectations and guidance to implement business solutions.
• Communicate business objectives to teams effectively.
• Model and demonstrate exceptional customer service standards.
• Manage and support customer service initiatives such as Store of the Community and community outreach programs.
• Develop and implement action plans to resolve customer needs, complaints, and issues.
• Drive the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements, managing budgets, forecasting, and controlling expenses.
• Maintain effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Implement action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Supervise and develop opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset.
• Coordinate and oversee job-related activities and assignments by developing and maintaining relationships with key stakeholders.
• Supports plans and initiatives to meet customer and business needs.
• Identifies and addresses improvement opportunities and demonstrates adaptability.
• Ensures compliance with company policies and procedures.
• Respects individuals, builds high-performing teams, embraces differences, and creates a workplace where associates feel seen, supported, and connected.
• Works collaboratively, builds strong and trusting relationships, communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
• Acts with integrity, maintains and promotes the highest standards of integrity, ethics, and compliance, and holds oneself and others accountable.
• Serves our customers and members by delivering results while putting the customer first, considering and adapting to how, where, and when customers shop, and applying the EDLP and EDLC business models to all plans.
• Strives for excellence by displaying curiosity and a desire to learn, taking calculated risks, demonstrating courage and resilience, and encouraging learning from mistakes.
• Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
• Offers competitive pay, performance-based bonuses, and other benefits.
• Provides health benefits, financial benefits, paid time off benefits, and other perks.
• Includes live better u education benefit program for associates.
• Minimum qualifications: 2 years of college, 1 year of retail experience and supervisory experience, or 2 years of general work experience and supervisory experience.
• Preferred qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, general work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
• Location: 1905 N 14TH AVE, DODGE CITY, KS 67801-2304, United States of America.
• Drug-free workplace policy.

  Pay

  The annual salary range for this position is $65,000.00 - $100,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Regional Pay Zone (RPZ) (based on location), Complex Structure (based on external factors that create challenges), State Pay Differential.

  Benefits

  • Health benefits include medical, vision, and dental coverage.
  • Financial benefits include 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
  • PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
  • Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
  • Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
  • Benefits are subject to change and may be subject to a specific plan or program terms.
  • For information about PTO, see https://one.walmart.com/notices.
  • For information about benefits and eligibility, see one.walmart.

  Qualifications

  • Minimum qualifications: 2 years of college, 1 year of retail experience and supervisory experience, or 2 years of general work experience and supervisory experience.
  • Preferred qualifications: Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, general work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

  Additional Information

  • Facilities selling firearms require successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
  • Facilities selling only ammunition and having state-specific requirements may require a current state-issued Certificate of Eligibility.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments.