Stocker - Smallwares

Department: Smallwares • Reports to: Smallwares Manager/Supervisor • FLSA: Non-exempt

About the role

The Stocker in Smallwares ensures all products are packed out, stocked, and available to customers at all times. They maintain a clean, organized, and safe work area and provide friendly, efficient customer service.

Responsibilities

• Stock and pack out product as directed by the Department Manager.
• Provide friendly, efficient, and professional customer service.
• Assist customers with loading, off-loading, product location, and detailed product information.
• Perform shelf tag maintenance and assist with cycle counts.
• Maintain a clean, organized, and safe work area.
• Perform other work-related duties as required and assigned.

Requirements

• Basic math skills.
• Excellent communication skills.
• Ability to provide superior customer service.
• Familiarity with departmental products.
• Flexible work schedule; ability to work overtime as needed.
• Ability to lift and carry 50 pounds.
• Ability to remain standing and walking for up to 4 hours at a time.
• Commitment to company values and strong customer orientation.

Work Environment

• Ambient temperature is generally moderate.
• Work is performed standing or walking for up to 4 hours without a break.
• Physical labor includes lifting, pushing, pulling, and carrying up to 50 lbs.
• Must be able to climb and descend up to 15 steps on a step ladder while carrying product.
• Posture tolerance required: reach above shoulder level, twist/turn head, bend over/stoop, and kneel/squat.
• Exposure to industrial vehicles (forklifts, HiLo, electric pallet jacks) moving material throughout the warehouse.