Steward Supervisor - Food & Beverage - Philadelphia

Why We Need Your Talents

The Steward Supervisor is responsible for the supervision of staff and processes to maintain overall cleanliness and organization of culinary areas and kitchen equipment.

Supervision of Staff

• Interviewing, training, performance management, disciplinary counseling, and conducting performance evaluations of staff.

Scheduling

• Responsible for scheduling to assure staffing levels consistent with budget.

Equipment Management

• Controlling, issuing, and inventory of all equipment used in the restaurant, banquet room, room service, and bars.

Cleaning and Storage Oversight

• Overseeing the cleaning and storage of all wares used in food and beverage.
• Schedule cleaning of kitchen and banquet storage and organizing inventory.

Ensuring Safety and Security

• Ensure the safety and security of all employees and guests.

Other Duties

• Other duties as assigned.

Skills You'll Need to Succeed

• Ability to read/write memos and reports.
• Ability to answer telephones in a professional manner.
• Ability to multitask.
• De-escalation skills.
• Ability to demonstrate empathy to patrons.
• Good customer service skills.
• Ability to perform duties under frequent time pressure in an interruptive environment.
• Able to be always alert.
• Dexterity to perform day to day activities and during an emergency.

Physical Requirements

• Must be able to walk extended distances during shifts.
• The team member is frequently required to stand; reach with hands and arms; stoop, kneel, and bend.
• The team member must occasionally lift and/or move up to 25 pounds.

Qualifications

• A high school diploma or GED equivalent.
• Two (2) years’ experience in a hotel or high volume kitchen area.