Food & Beverage Supervisor

Key Responsibilities

• Supervise and coordinate the activities of restaurant staff, including servers, bartenders, and hosts, ensuring excellent customer service and compliance with all resort policies and procedures.
• Monitor and maintain quality control standards for food and beverage preparation and presentation, ensuring consistency and adherence to health and safety regulations.
• Handle guest inquiries, requests, and complaints with professionalism, providing swift and effective resolutions to ensure guest satisfaction.
• Aid in training, mentoring, and evaluating restaurant staff, fostering a positive work environment and promoting teamwork.
• Collaborate with the restaurant management team to develop and implement operational strategies, including cost control, inventory management, and scheduling.
• Participate in the planning and execution of special events, promotions, and themed nights to enhance the guest experience.
• Conduct regular inspections of the restaurant to ensure cleanliness and organization, addressing any maintenance or safety issues promptly.
• Contribute to staff meetings, providing feedback and suggestions for improving restaurant operations and guest satisfaction.

Qualifications And Experience

• A high school diploma or equivalent; additional education in hospitality management or a related field is a plus.
• A minimum of 2 years of experience in a supervisory role within the restaurant or hospitality industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Excellent communication skills, both verbal and written, with a customer-focused approach.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Flexibility to work evenings, weekends, and holidays as required.