Steward Supervisor - Food & Beverage - Philadelphia

Responsibilities

• Supervision of staff to include interviewing, training, performance management, disciplinary counseling and conducting performance evaluations.
• Responsible for scheduling to assure staffing levels consistent with budget.
• Responsible for controlling, issuing and inventory of all equipment used in the restaurant, banquet room, room service, and bars.
• Responsible for overseeing the cleaning and storage of all wares used in food and beverage.
• Schedule cleaning of kitchen and banquet storage and organizing inventory.
• Ensure the safety and security of all employees and guests.
• Other duties as assigned.

Qualifications

• Ability to read/write memos and reports.
• Ability to answer telephones in a professional manner.
• Ability to multitask.
• De-escalation skills.
• Ability to demonstrate empathy to patrons.
• Good customer service skills.
• Ability to perform duties under frequent time pressure in an interruptive environment.
• Able to be always alert.
• Dexterity will be required to perform day to day activities and during an emergency.

Physical Requirements

• Must be able to walk extended distances during shifts.
• The team member is frequently required to stand; reach with hands and arms; stoop, kneel, and bend.
• The team member must occasionally lift and/or move up to 25 pounds.